Lean Construction Processes Maximize Value
Three recent projects, each in a different geographic location, stand out as strong examples of how implementing a collaborative approach and some fundamental Lean principles helped lay the groundwork for success.
Developing a Mobile Revenue Cycle
Jeff Wood presents payment ideas for appealing to the tech-savvy patient.
How Consolidation Is Reshaping Health Care
The shift from volume to value based care, exploration of ways to manage population health, and the increasing influence of consumerism have challenged healthcare stakeholders to improve care delivery by reducing clinical variation while increasing access to capital. As
Making It OK: Insurer Helps Take the Stigma out of Mental Illness
Donna Zimmerman of HealthPartners discusses the health system’s campaign to take the stigma out of mental illness through empowerment and awareness.
Ask the Experts: Loan Refinancing
We have an opportunity to refinance a tax-exempt loan with a new lender on better terms. Our current lender says that there will be a big penalty to pay if we switch to another lender. What do you recommend as next steps?
Using Dashboards to Drive Better Performance
The decision support team at Baptist Health implemented a new tool that provides dashboards to monitor service line performance, profitability, and utilization.
Finding Common Ground on Physician Documentation
Revenue cycle teams looking to improve physician compliance with documentation requirements should identify how better documentation supports physician priorities.
Revenue Cycle Department Gives Beyond Its Patient Access Services
MetroHealth’s revenue cycle staff work together to assist the local community with basic needs as well as healthcare access and financing.
Working with Physicians to Improve Documentation
Getting high-quality documentation requires understanding physicians’ priorities, their thinking styles, and the time pressures they work under. Demonstrating how documentation can improve patient care is key to motivating physicians.
Employee Wages and Rising Drug Equipment Prices Present Cost Challenges
Wages and benefits account for almost 60 percent of inpatient hospital costs, reflecting the importance of people in the care process.