3 Ways to Transform Pre and Point of Service Patient Payments
Automating billing processes, offering patient-friendly payment options, and developing strategic discharge processes can improve pre- and point-of service collections, while increasing patient satisfaction.
How Carolinas HealthCare System Improved Transparency and Curbed Denials
New processes and automation helped the health system cut denied dollars in half for radiology services alone.Back in 2007, leaders at Carolinas HealthCare System, Charlotte, N.C., wanted to make their pre service processes more efficient and effective. Specifically, they wanted
Productivity Growth Remains a Key Success Factor in the New Healthcare Economy
There is little question that 2017 will be another year of unprecedented change for health care, potentially signaling another positive step toward better aligning systems to achieve the Triple Aim.
Video: Taking Career Risks Can Pay Off
Joanne Judge, co-chair of the Health Law Department at Stevens & Lee, talks about risks she has taken as CFO, CEO, and as a healthcare attorney and how risk-taking has benefited her career.
Helping Clinical Leadership Manage and Control Nurse Staffing Costs
Clinical and financial staff must work together in order to create a nurse staffing strategy that serves the organization’s needs.
Patient Engagement: Establishing Patients as Partners in Care
Dorothy Fisher, MD, writes that successfully engaging patients requires thinking like them and offering robust resources and service choices.
Consumer Engagement in the Wake of the Election
At a time of potential turmoil in health care, organization leaders must be more mindful than ever of the need to earn consumers’ trust.
Developing New Ideas to Improve Children’s Health
Children’s Hospital of Philadelphia has established an innovation infrastructure for converting employees’ ideas into products and services that improve care.
How to Assess Cultural Fit in a Merger
One health system used a structured cultural assessment to guide its decision making heading into merger talks.
Bundled Payments for Self Pay Patients
Consumers are gaining access to a true healthcare marketplace as hospitals and physician groups offer discounted bundled-payment services for patients with no insurance or high deductibles.