Can We Get a National Action Plan for Patient Safety?
Bipartisan collaboration among the nation’s political leaders is required to develop an action plan for ensuring patients receive safe, high-quality care within the U.S. healthcare system.
Patient Friendly Communications E-Bulletin: May 2017
In the May 2017 issue of Patient Friendly Communications you'll read a case study about award-winning patient friendly communication and best practices for securing patient data.
Using Human-Centered Design for Patient Statements
A design team used "human-centered design" to create an award-winning patient statement supported by online documentation.
New Traditions of Efficiency in Emergency Medicine
Kenneth J. Heinrich discusses how efficient handling of emergency department patients can maximize revenue and increase patient satisfaction.
Developing a Mobile Revenue Cycle
Jeff Wood presents payment ideas for appealing to the tech-savvy patient.
Revenue Cycle Department Gives Beyond Its Patient Access Services
MetroHealth’s revenue cycle staff work together to assist the local community with basic needs as well as healthcare access and financing.
AvaSure: Using Video Monitoring to Improve Patient Safety and Achieve Cost Efficiencies
Brad W. Playford, founder and CEO of AvaSure, discusses the value and benefits of virtual patient monitoring.
Not Yet Free from Harm
Tejal Gandhi addresses ways healthcare organizations can pursue the goal of greater patient safety.
The Importance of a Clean Hospital Room, According to Patients
Medicare cost report data provide a means for assessing the effects of various factors on the quality of a hospital’s housekeeping services and how that quality affects patient perceptions.
Patient Friendly Billing E-Bulletin: March 2017
View the contents of HFMA's Patient Friendly Billing E-Bulletin March 2017 issue.