Operations Management

Texas Health Resources Work-from-Home Program Increases Productivity, Employee Satisfaction

Since 2013, the health system has allowed more than 300 revenue cycle staff members to work from home. Employee evaluations show that remote workers perform at 113 percent productivity, while staff working in the office perform at 108 percent of the expected productivity level.

Patti Consolver July 17, 2017

Optimizing Care Transitions

Luis Castillo describes how healthcare organizations can help patients make smoother transitions to post-acute facilities.

Luis Castillo July 12, 2017

Physician Advisers: Bridging the Divides in Health Care

In recent years, healthcare professionals have faced increasing pressure to provide high-quality care to optimize payment. Simultaneously, they have had to strive to reduce inefficiencies in patient throughput and healthcare delivery to comply with regulations promulgated by government and commercial payers. 

Ven Mothkur July 10, 2017

Physician Advisers: Bridging the Divides in Health Care

In recent years, healthcare professionals have faced increasing pressure to provide high-quality care to optimize payment. Simultaneously, they have had to strive to reduce inefficiencies in patient throughput and healthcare delivery to comply with regulations promulgated by government and commercial payers. 

Ven Mothkur July 10, 2017

Compensation for Primary Care Physicians at Mayo Clinic Health System

The shift to value in health care has presented challenges that require health systems to rethink their physician compensation models. 

Jill Lenhart July 5, 2017

A Finance Leader’s Guide to Evidence-Based Clinical Guidelines

To be able to effectively promote the adoption of evidence-based clinical guidelines, healthcare finance leaders must first clearly understand how the guidelines are created and deployed.

Joe Guerriero July 5, 2017

Hiring for Effective Post Service Revenue Cycle Performance

Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.

Erin Murphy June 29, 2017

Finding Cost Savings in the Era of Value

The transition to value requires healthcare organizations to control costs while maintaining quality and patient satisfaction.

Brian Flynn June 26, 2017

Palliative Care Training Program Enhances Care Quality

Clifford Fullerton of Baylor Scott & White Health describes how expanding palliative care training to clinicians outside that specialty is a great step toward achieving the Quadruple Aim.

Clifford Fullerton June 20, 2017

Group Health Cooperative’s Effective Use Patient Decision Aids: Key Success Factors

The effective use of patient decision aids is exemplified by an approach implemented by Group Health Cooperative in Seattle (now a part of Kaiser Permanente).

HFMA June 20, 2017
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