Operations Management

Patient Engagement: A Missing Piece to the Value Puzzle

Healthcare organizations face a pressing need to meet the needs of the top 5 percent of the population who account for 50 percent of the nation’s healthcare cost.

Chad Mulvany June 20, 2017

Five Key Attributes of Leadership

Success of a healthcare organization depends on the ability of executives and management to motivate employees.

Steven Reed June 20, 2017

Raising CMI Through a Multidisciplinary Approach in the Community Hospital Setting

By reducing interhospital transfers for critical care, one hospital was able to increase its case mix index and increase revenue sufficiently to help support a population health initiative.

Brian Collins June 20, 2017

How Providers Should Prepare for New Bundled Payments

Optimal preparation for new mandatory bundled payment models begins with establishing clear and achievable goals, focusing on inpatient costs and care variation, and reorganizing to manage post-acute spending.

Lisa Zamosky June 13, 2017

CHRISTUS Health Pioneers Safety Experience Triad

Debi Pasley of CHRISTUS Health describes how the health system brought together three quality-improvement initiatives in one cohesive program. Results have exceeded expectations.

Debi Pasley June 12, 2017

Putting Workforce Productivity in Perspective: Are You Taking What Matters into Account?

Advisory Board’s John Johnston discusses creating, and hitting, reasonable targets for workforce productivity.

John Johnston June 12, 2017

Why Direct Primary Care Works for Me

Primary care physician Jeffrey Gold, MD, describes why direct primary care is rewarding for him and his patients.

Jeffrey Gold June 2, 2017

Learning Lean Six Sigma Lingo: DMAIC

Six Sigma DMAIC processes and tools are designed to identify root causes and ensure the right solutions are being implemented.

HFMA June 1, 2017

Availability of Dental Insurance Can Reduce Hospital Costs

Average patient hospital costs rose by 20 percent for Medicaid patients after their dental coverage was trimmed to cover only emergency care. 

Infographic June 1, 2017

Managing the Cost of Quality

Healthcare leaders need to provide relevant stakeholders organizationwide with transparency into quality-related costs to drive performance improvement progress. The right tools and processes make the needed visibility possible.

Dan Seargeant June 1, 2017
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