Operations Management

Using Dashboards to Drive Better Performance

The decision support team at Baptist Health implemented a new tool that provides dashboards to monitor service line performance, profitability, and utilization.

Laura Ramos Hegwer April 7, 2017

Solving the Unique Revenue Cycle Challenges of EMS Providers

An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.

Chris Watanabe, RHIA, CHPS April 6, 2017

Savings and Efficiency Attainable by Partnering with Managed Service Providers

Vendor-neutral managed service providers can help health systems achieve savings and program efficiency across multiple high-cost areas, including labor and supplies.

Leanne Oatman April 6, 2017

A New Approach to Support Staffing in Physician Practices

Organizations should adapt support-staffing levels for physician practices using a comprehensive approach, including a variety of factors such as provider mix, productivity, and the level of patient access.

Cynthia Peters Arnold April 6, 2017

Palliative Care Results in $1.7M Savings While Improving Outcomes

A decision support system helped a hospital measure its cost savings from palliative care and justify expanding the service.

Laura Ramos Hegwer April 6, 2017

How One Florida Healthcare Organization Tackled Recruitment Challenges and Saved $3M

Health First exceeded its goals for improving new hire retention rates and satisfaction, resulting in significant cost savings and happier hiring managers.

Jill Schwieters April 6, 2017

Cleveland Clinic Saves $22M in Pharmacy Costs by Developing Dashboard Tool

Cleveland Clinic’s 2016 prescription drug savings resulted from smarter pharmacy sourcing, thanks in part to new technology developed in-house and greater visibility into drug price changes.

Laura Ramos Hegwer April 6, 2017

Every Dollar Counts: Revisiting Pre-Bill Review to Recover Revenue

Michael Baney and Jeff McQuillan suggest pre-bill reviews as a proactive strategy to improve revenue cycle performance. 

Michael Baney April 5, 2017

Examining the Economic Impact of a Physician Shortage

The changing regulatory environment in health care adds even more urgency to a looming physician shortage that will continue to impact health care and its delivery over the next decade.

Daniel R. Verdon April 5, 2017

Taking Stock of Surgery: Is It Time to Revisit Your Assumptions?

Advisory Board’s John Johnston discusses the importance of reevaluating surgical performance to ensure you are positioned to capture new business—and deliver cost-effective care. 

John Johnston March 29, 2017
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