Operations Management

CHECK Targets Chronic Care Costs For Children

A care coordination program targeted toward children with chronic conditions who are also on Medicaid aims to reduce healthcare costs and improve patient engagement and outcomes.

HFMA November 10, 2016

Leveraging the Lab to Achieve Strategic Objectives

Organizations like Henry Ford Health System are using technology and collaborative partnerships to showcase their labs’ value.

Laura Ramos Hegwer November 10, 2016

You Can’t Manage What You Can’t Measure: A Practical Guide for Population Health Management

Measuring population health strategies requires combining diverse sets of data, thinking like a payer, and identifying gaps in care.

Christian Wieland October 5, 2016

Ask the Experts: Customer Service

Can you suggest a few strategies or types of training that can instill a passion for service inside and outside our dept?

HFMA October 5, 2016

Forum Webinar: How to Identify and Eliminate the Hidden Costs of Poor Quality

During this Sept. 8, 2016, HFMA Forum webinar, a health system CEO and chair of surgery discussed how finance and clinical leaders can work together to identify and eliminate quality-related costs.

HFMA September 22, 2016

Ask the Experts: Behavioral Health Revenue Cycle

Please explain the significant differences and challenges inherent in behavioral health revenue cycle.

HFMA August 9, 2016

Ask the Experts: Physician Office Staffing

At what size should a medical practice consider hiring a controller and what is the current salary for such a position?

HFMA August 9, 2016

How Emory Clinic Uses Game-Based Principles to Boost Productivity

Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.

Laura Ramos Hegwer July 11, 2016

When Leading and Managing Others: First Do No Harm

A five step model helps leaders focus on the potential ethical issues behind their decisions.

Marty Martin July 11, 2016

Making ACO Participation Pay Off

Delaware Valley ACO’s emphasis on improving care while lowering costs has proven effective, demonstrated by an increase in members from 5,000 to 200,000 in three years.

Chris Anderson May 10, 2016
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