Operations Management

Solving the Unique Revenue Cycle Challenges of EMS Providers

An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.

Chris Watanabe, RHIA, CHPS April 6, 2017

Savings and Efficiency Attainable by Partnering with Managed Service Providers

Vendor-neutral managed service providers can help health systems achieve savings and program efficiency across multiple high-cost areas, including labor and supplies.

Leanne Oatman April 6, 2017

A New Approach to Support Staffing in Physician Practices

Organizations should adapt support-staffing levels for physician practices using a comprehensive approach, including a variety of factors such as provider mix, productivity, and the level of patient access.

Cynthia Peters Arnold April 6, 2017

Palliative Care Results in $1.7M Savings While Improving Outcomes

A decision support system helped a hospital measure its cost savings from palliative care and justify expanding the service.

Laura Ramos Hegwer April 6, 2017

How One Florida Healthcare Organization Tackled Recruitment Challenges and Saved $3M

Health First exceeded its goals for improving new hire retention rates and satisfaction, resulting in significant cost savings and happier hiring managers.

Jill Schwieters April 6, 2017

Cleveland Clinic Saves $22M in Pharmacy Costs by Developing Dashboard Tool

Cleveland Clinic’s 2016 prescription drug savings resulted from smarter pharmacy sourcing, thanks in part to new technology developed in-house and greater visibility into drug price changes.

Laura Ramos Hegwer April 6, 2017

Every Dollar Counts: Revisiting Pre-Bill Review to Recover Revenue

Michael Baney and Jeff McQuillan suggest pre-bill reviews as a proactive strategy to improve revenue cycle performance. 

Michael Baney April 5, 2017

Examining the Economic Impact of a Physician Shortage

The changing regulatory environment in health care adds even more urgency to a looming physician shortage that will continue to impact health care and its delivery over the next decade.

Daniel R. Verdon April 5, 2017

Taking Stock of Surgery: Is It Time to Revisit Your Assumptions?

Advisory Board’s John Johnston discusses the importance of reevaluating surgical performance to ensure you are positioned to capture new business—and deliver cost-effective care. 

John Johnston March 29, 2017

Community Paramedicine: A Value-Oriented Strategy

Community paramedicine is proving its worth as a bridge between primary care and emergency care and a way to fill gaps in the underlying healthcare infrastructure.

Lola Butcher March 28, 2017
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