Operations Management

Preventing Readmissions: A Primary Care Strategy

To engage primary care physicians in efforts to reduce readmissions, a hospital should effectively communicate with them, support their educational needs, and seek their input regarding post-acute care provider options. 

Clive Fields, MD May 2, 2017

Charging Appropriately for Emergency Department Visits

To determine a fair charge for an emergency department visit, a hospital or health system must separate its costs into three categories.

David W. Young, DBA May 2, 2017

Case Example: A Large Medical Group Transitions to Value

The transition to value makes it necessary for healthcare organizations to find new ways to adapt to change.

HFMA April 28, 2017

Preparing for Value-Based Payment: Fundamental Change That Encompasses the Revenue Cycle

The transition to value makes it necessary for healthcare organizations to find new ways to adapt to change.

Jon Melling April 28, 2017

How Allina Health Used Data to Improve Quality and Reduce Cost

Data can be the key to improving financial performance while maintaining patient satisfaction.

Penny Wheeler April 28, 2017

Lean Construction Processes Maximize Value

Three recent projects, each in a different geographic location, stand out as strong examples of how implementing a collaborative approach and some fundamental Lean principles helped lay the groundwork for success.

Andrew Quirk April 25, 2017

Electronic Claim Processing Can Save Millions of Work Hours

If providers fully adopt automated processes for claim transactions, a minimum of 1.1 million hours of administrative work could be saved per business week each year, according to a 2016 CAQH study. 

HFMA April 10, 2017

Ask the Experts: Developing a Bundled Payment Team

Who are the main players within finance and other departments who are typically involved in developing bundled payments?

HFMA April 7, 2017

Using Dashboards to Drive Better Performance

The decision support team at Baptist Health implemented a new tool that provides dashboards to monitor service line performance, profitability, and utilization.

Laura Ramos Hegwer April 7, 2017

Solving the Unique Revenue Cycle Challenges of EMS Providers

An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.

Chris Watanabe, RHIA, CHPS April 6, 2017
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