Operations Management

New Models Redefine Primary Care

CPC+ is among the advanced primary care initiatives that encourage providers to enhance their approach to health care in a way that boosts quality and patient engagement.

Karen Wagner February 20, 2017

Trending Solutions for Rising Drug Prices

Understanding the efficacy of high-cost drug across large patient populations will help providers, payers, and pharmaceutical companies to understand the value of certain drugs and offer patients their life-saving value.

bett February 16, 2017

Ask the Experts: Revenue Cycle Metrics

Do you have data on top decile and 50th percentile performance for revenue cycle metrics?

HFMA February 16, 2017

Don’t Triage Transformation

Charleston Area Medical Center Health System and Texas Health Resources are two of the most process-literate health systems in the country today, having dramatically redesigned their leadership and operations to prepare for value and improved performance over several years.

Kate Goonan February 14, 2017

Managing the Ethical Aspects of MACRA

Value is the key driver and organizing principle of MACRA and MIPS. Therefore, it is critical to define value from the view of different healthcare stakeholders.

William Marty Martin February 14, 2017

How a Ride-Sharing Program Drives Better Patient Experiences

CareMore’s Scott Rinefort describes a ride-sharing partnership that has boosted patient satisfaction with the organization’s nonemergency medical transportation services.

Scott Rinefort February 9, 2017

The Hospital’s Expanding Authority over Authorizations: The Good, the Bad and the Reality

Heather Kawamoto underscores the need for hospitals to improve on the slow manual process of requesting authorizations as they take on this responsibility.

Heather Kawamoto February 8, 2017

Reducing Hospital Acquired Conditions Saved $28B in 5 Years

Government estimates show a 21 percent decrease in hospital-acquired conditions during a five-year period.

HFMA February 6, 2017

A Strategy to Reduce Costly COPD Readmission Penalties

Teaching patients to manage COPD as a chronic disease—rather than an acute condition—can help reduce costly hospitalizations from flare-ups.

Brian Tiep, MD February 6, 2017

Combining Data Across Care Sites Specialties and Provider Types for More Complete Cost Accounting

Adding professional services data to department-level costs can help hospital leaders understand all relevant costs in an increasingly value-focused environment.

Dan Seargeant, DrPH February 6, 2017
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