Healthcare Operations Management News

From Professional Evaluation to Clinical Excellence

Leading hospitals are stretching farther and using actionable data on physician performance to accelerate overall performance improvement.

By Jennie Dulac December 12, 2018

Purchased Services Contracting for Employed Physician Practices Cuts Cost, Improves Service

Piedmont Healthcare saved almost $90,000 for its employed physician practices by securing a purchased services contract for after-hours answering services. 

By Ryan Bowcut December 12, 2018

Achieving Care Integration Boosts Hospital’s Quality Metrics

Parrish Medical Center gained integrated certification by implementing a series of process improvements, starting with gaining physician buy-in and installing interdisciplinary teams.

By Edwin Loftin December 11, 2018

Developing Talent in the Revenue Cycle

A health system created a training program for revenue cycle leaders, resulting in improved performance.

By Wendy Burns December 11, 2018

6 Steps for Effective Use of Peer Comparisons and Analytics

Peer comparisons help hospitals recognize that performance improvement opportunities exist and give them evidence that their peers are executing on those opportunities. With that information, leadership teams are motivated to pursue targeted corrective actions.

By Scott Engel December 5, 2018

The Blurring Boundaries of Elder Care: Implications for Providers and Patients

Healthcare providers are planning to invest in home health, palliative and end-of-life care, and geriatric caretakers in the coming years.

By Jim Watson December 5, 2018

Using Lean Six Sigma to Improve Healthcare Business Processes

One health system improved its billing accuracy rate from 72 percent to 90 percent by using Lean concepts, Kaizen, and Gemba walks.

By Bruce Lancaster December 3, 2018

The Healthcare Finance Fellowship: Benefits for the Organization and the Young Professional

Three professionals with experience in the Massachusetts General Physicians Organization’s Finance Fellowship program explain how the program works and why it is so important.

By Elizabeth Aremu November 27, 2018

Tipping the Scale: A Methodological Approach to Revenue Analysis

When acquiring a medical group, health systems should eschew blunt profit and loss statements in favor of more precise approaches, using market metrics to assess each site or specialty.

By Fredrick T. Horton November 21, 2018

Steps to Effective Succession Management

Leaders of healthcare organizations can use a 90-day plan to implement the initial stages of a succession management plan.

By Marty Martin November 21, 2018
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