Patient Access

More than 2 years into the pandemic, the issue of deferred care continues to affect the healthcare industry

Concerns about the implications of deferred care continue to grow as healthcare organizations establish their strategies for a post-pandemic landscape.

By Nick Hut April 14, 2022

Staff, patients, benchmarks have the attention of rev cycle leaders

5 takeaways from HFMA’s Revenue Cycle Conference

By Paul Barr, MS, MBA April 5, 2022

Understanding the Healthcare Revenue Cycle Process

Revenue cycle management is the process used by healthcare systems to track the revenue from patients, from their initial appointment or encounter with the healthcare system to their final payment of balance. The most effective revenue cycle teams focus on price transparency, supporting equitable access to care, financial conversations with patients, documentation of care received, claim processing, and medical account resolution.

By Jeni Williams March 9, 2022

The pandemic isn’t the only reason for deferred care: Many transgender adults regularly forego care due to discrimination in healthcare settings

People defer care for many reasons. HFMA Chair Tammie Jackson shares how to make patients feel welcome and promote health equity, focusing on transgender adults.

By Tammie L. Jackson, FHFMA, MHA, CHFP February 26, 2022

Exploring opportunities to improve provider-payer data exchange

Revenue cycle leaders share strategies and the benefits for effective data exchange between providers and payers, as well as the challenges in this executive roundtable.

By HFMA November 30, 2021

Healthcare provisions in massive legislation could improve care access but also reduce federal funding for some hospitals

In pending legislation, reductions to disproportionate share hospital payments would be used to subsidize commercial insurance for low-income residents of states that haven’t expanded Medicaid.

By Nick Hut November 24, 2021

A New Era of Health Consumerism & Flexible Financing

The American healthcare system is experiencing significant shifts, moving past long-standingnorms. Health consumers increasingly want the new point-of-purchase financing options synonymous with today’s retail experience for their healthcare. Hospitals and health systems are turning to flexible financing solutions to meet today’s health consumers wherethey are,helping themplan forthe carethey needwithin theirbudgets.

By Shannon Burke November 18, 2021

Annual Conference Day 3: Former VA Secretary David Shulkin explains what the healthcare industry can learn from a government agency

At HFMA’s Annual Conference, David Shulkin, former secretary of the Department of Veterans Affairs, explained why some of the VA’s strategies would serve the healthcare industry well if implemented in the private sector.

By Nick Hut November 15, 2021

Strategic partnership: The key to improved patient experience and revenue cycle outcomes

One company shares advice and trends in addition to how its service offerings can hep healthcare organizations facing challenges, the biggest being people, process and technology.

By HFMA October 11, 2021

Revamping prior authorization: How AI and automation could boost care and revenue

Prior authorization is the most time-consuming transaction for medical providers, taking up to an hour to complete manually. Find out how providers and health plans can save up to $417 million annually be automating prior authorizations.

By HFMA October 5, 2021
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