Patient Access

How 3 healthcare organizations are focusing on access and transparency to drive revenue cycle performance

Three winners of HFMA’s 2021 MAP Award share their innovative and effective strategies to build a strong revenue cycle amid uncertainty.

Laura Ramos Hegwer August 28, 2021

How to engage with patients where they are by balancing automation with the human touch

As provider organizations develop sophisticated automated systems, they should also make sure patients always have an opportunity to talk with a real person in the organization, because patients tend to be drawn to organizations where they feel a personal connection. Providers should address this patient need by having dedicated staff whose role is to personally engage with patients.

Day Egusquiza August 26, 2021

Pandemic era requires flexible revenue cycle solutions

Learn how one company’s enterprise revenue cycle management solution delivers operational success for customers.

HFMA August 24, 2021

Critical access hospitals reap benefits of HFMA Enterprise Membership

HFMA’s Enterprise Membership program offers critical access hospitals vital tools and resources that their leaders and team members need to succeed in today’s ever-changing healthcare landscape.

Karen Wagner August 16, 2021

Analyzing pre-payment and point-of-service collections efforts

Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.

HFMA August 15, 2021

News of Note: U.S. healthcare ranks last in comparison with 10 other high-income countries in a report by The Commonwealth Fund

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Study says U.S. healthcare ranks last, LGBT+ community faces disparities, and 18 groups demand better healthcare.

Deborah Filipek August 13, 2021

Supreme Court leaves Affordable Care Act intact, but stakeholders say healthcare reform still has a ways to go

Hospital advocates applauded a Supreme Court ruling June 17 that left the Affordable Care Act in place.

Nick Hut June 18, 2021

Survey data highlights shortcomings in private insurance coverage compared with Medicare

Indicators of coverage gaps were more likely to be seen among individuals with private insurance.

Nick Hut June 2, 2021

USA Senior Care Network provides hospitals with incremental patient volume and increased revenue

One company’s senior director explains how hospitals or health systems can grow their market share without risk of bad debt when joining this company’s network.

HFMA June 2, 2021

Democratic congressional leaders ramp up efforts to craft a health insurance public option, generating hospital pushback

Leading Democrats in the House and Senate sent out a request for information to healthcare stakeholders, seeking input as they look to establish a public option for health insurance.

Nick Hut May 26, 2021
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