The increased uninsured population and changes in coverage for others requires healthcare finance departments to revise their practices
As a result of unemployment, insurance coverage has changed for millions of Americans, making it more important than ever for healthcare providers to offer financial counseling, community outreach and patient education.
U.S. District judge hears CMS price transparency lawsuit opening arguments
The May 7 hearing regarding CMS's controversial price transparency policy is likely the opening act in what may be a long series of appeals to the lawsuit filed against the Trump administration.
Patient financial responsibility for COVID-19 treatment: Let’s get it right
Even while hospitals are facing a dire financial situation amid the COVID-19 pandemic, they should adapt their business practices to account for the hardships facing consumers.
Patient financial responsibility for COVID-19 treatment: let’s get it right
HFMA President and CEO Joe Fifer addresses issues related to the patient financial experience — and journalists who are covering it —during the COVID-19 pandemic.
UNC Health: Dementia-friendly care boosts quality, improves the patient experience
UNC Health is training nearly 4,000 clinicians and staff to deliver “dementia friendly” care. Training involves computer-based educational modules, moderated discussions and role-playing.
Introducing a tool for improving the patient financial experience
HFMA President and CEO Joe Fifer suggests that the patient financial experience can be improved by taking a page from the Disney playbook..
Providence deploys technology, analytics in response to the coronavirus pandemic
In Washington state, one of the epicenters of the COVID-19 pandemic, Providence has enhanced its response by taking advantage of new technology.
Eliminating cost as a barrier to healthcare
An innovative financial services company talks about how it addresses patient payment pain points, offering patients interest-free payment arrangements without any fees and helping healthcare organizations improve self-pay collections without increasing domestic spend.
CDC: Hospitals must screen all ED patients for new coronavirus
New guidance from the CDC explains the steps required of hospital emergency departments when treating patients suspected of having COVID-19.
Compromise on surprise medical bills is coming, congressional staff say
A compromise solution for surprise medical bills is nearing and could include costs for both providers and health plans.