Legislative fight over surprise billing is nearing an end, congressional aide says
Congressional negotiators are said to be close to a compromise on legislation that aims to end surprise medical bills.
Consumer-oriented services necessary for healthcare providers to maintain patient loyalty
Convenience factors, including easy-to-use payment options, have a significant impact on patients’ loyalty to healthcare providers.
Patients, employees and technology lead revenue cycle transformation
From our sponsor, Parallon Revenue cycle is an intricate balance of delivering an exceptional experience that patients demand, while preserving the financial integrity that drives success. What better way to remain in a state of equilibrium than breaking away from antiquated workflows and processes and updating your infrastructure to ensure you exceed expectations on all fronts. The modern…
How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance
Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.
Finding our way to meaningful price transparency
Healthcare organizations have the technology to deliver meaningful transparency to patients, including out-of-pocket estimates prior to service and clear, understandable patient statements.
2018 patient out-of-pocket costs increase 12%
A recent analysis found that about 59% of patients in 2018 had an average out-of-pocket expense between $501 and $1,000 during a healthcare visit. This was a dramatic increase from 39% in 2017.
Revenue Cycle Strategist: May 2019 Issue
Subscribers to Revenue Cycle Strategist may access the individual articles below. Patient Access How Texas Health Resources improved patient access and preservice revenue BY LOLA BUTCHER The health system uses a centralized preservice financial clearance department and automated dialers to contact 98 percent of scheduled patients before they receive services. Web extra: Texas Health Resources preregistration pamphlet Patient…
Analysis: Groupon for healthcare services fills a void for consumer-focused pricing
It should be no surprise to U.S. healthcare providers that Groupons are available for healthcare services given the high cost of healthcare and lack of price transparency.
How providers should adapt to the demands of a consumer-driven healthcare system
Insights during a 2019 HFMA Annual Conference cohort revealed various approaches that providers can use to meet the increasingly urgent challenge of improving the patient experience.
Change Healthcare: Curbing Bad Debt by Improving the Patient Financial Experience
In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.