Patient Financial Communications

Supporters of releasing privately negotiated health plan rates dominate public comments

Supporters of a proposal for hospitals to release their health plan-negotiated rates, so far, have dominated comments on it to CMS.

Rich Daly August 31, 2019

Search for federal funding driving surprise bill legislation: advisers

A search for new federal funding is driving fast-moving surprise billing legislation and will ultimately determine if it is enacted, according to legislative advisers.

Rich Daly August 29, 2019

A look at the financial ramifications hospitals may see from ‘public charge’ changes

Hospitals could lose billions of dollars nationally in Medicaid and CHIP revenue due to a new change in rules for legal immigrants.

Rich Daly August 27, 2019

Analysis: Out-of-pocket costs increased faster than wages in 2018

The latest TransUnion Healthcare report shows a 12% increase in patient out-of-pocket costs while wages grew only 3%, proving the need for hospitals and health systems to engage patients in a discussion about their out-of-pocket responsibility.

Chad Mulvany, FHFMA July 15, 2019

How one hospital improved patient access, specialty referrals and completed-appointment rates

Texas Children’s Hospital achieved financial and operational improvements after streamlining referral and scheduling processes to better accommodate providers and patients.

Richelle Fleischer, CPA, MPH July 3, 2019

5 tips for an effective internal collection process

Given the challenges long-term care and skilled nursing facilities face, these provides require an effective collection process.

HFMA June 30, 2019

Hospital executives urge colleagues to comment on upcoming transparency rules

Hospital and health leaders were urged by their colleagues to watch for and comment on coming rules implementing this week’s White House executive order on price transparency.

Rich Daly June 28, 2019

Hospitals express concerns on latest transparency order

A new transparency executive order will require proposed rules within two months that could require release of negotiated hospital health plan rates.

Rich Daly June 25, 2019

CareCredit: A proven payment solution

An industry-leading patient financial solutions company details how its credit card solution facilitates patient payment, helping the patient and healthcare organization.

HFMA June 18, 2019

How Texas Health Resources improved patient access and preservice revenue

The health system uses a centralized preservice financial clearance department and automated dialers to contact 98 percent of scheduled patients before they receive services.

Lola Butcher June 17, 2019
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