Financial Counseling

HFMA’s virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance

Beginning March 1, healthcare finance professionals can participate in several educational sessions and peer-to-peer discussions by enrolling in HFMA's virtual revenue cycle and price transparency workshop.

Deborah Filipek August 26, 2022

The importance of eligibility and enrollment services on the heels of the Great Resignation

Given the millions of people who have left their jobs as part of the Great Resignation or have found themselves unemployed for other reasons, your health system’s ability to improve its eligibility and enrollment processes in the revenue cycle is essential.

HFMA August 5, 2022

Healthcare News of Note: Department of Justice files formal challenge to UnitedHealth Group’s proposed acquisition of Change Healthcare

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Hospitals react positively to news that the U.S. DoJ will challenge a proposed merger between UnitedHealth Group and Change Healthcare, $265 billion of care services could shift from traditional settings to the home by 2025, and a study says the level of community benefit provided by nonprofit hospitals is poorly aligned with the tax subsidy they receive.

Deborah Filipek February 25, 2022

Cost Effectiveness of Health Report, September 2021

HFMA’s Cost Effectiveness of Health Report, sponsored by Kaufman Hall, is a monthly e-newsletter that will explore ways to ensure healthcare delivery in the United States is not only financially sustainable but also cost effective for all of its stakeholders — including health systems, physicians, health plans and patients. In this inaugural issue of the report, healthcare futurist Jeff Goldsmith shares his perspectives on the need for a focus on improving cost effectiveness of health as a societal imperative.

HFMA September 27, 2021

How 3 healthcare organizations are focusing on access and transparency to drive revenue cycle performance

Three winners of HFMA’s 2021 MAP Award share their innovative and effective strategies to build a strong revenue cycle amid uncertainty.

Laura Ramos Hegwer August 28, 2021

How to engage with patients where they are by balancing automation with the human touch

As provider organizations develop sophisticated automated systems, they should also make sure patients always have an opportunity to talk with a real person in the organization, because patients tend to be drawn to organizations where they feel a personal connection. Providers should address this patient need by having dedicated staff whose role is to personally engage with patients.

Day Egusquiza August 26, 2021

Virtual Revenue Cycle Conference April 30 will help healthcare finance professionals manage operational stability during the COVID-19 pandemic

Healthcare finance professionals can learn to continue to support their health system’s financial viability and ensure use of consumer-centric strategies during the COVID-19 pandemic at HFMA's Virtual Conference April 30.

Deborah Filipek August 19, 2021

Why it’s imperative for healthcare organizations to review their financial assistance programs during the COVID-19 pandemic

Revenue cycle management services executives discuss why healthcare organizations should review their financial assistance programs amid the COVID-19 pandemic.

Deborah Filipek August 17, 2021

Analyzing pre-payment and point-of-service collections efforts

Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.

HFMA August 15, 2021

Surveys show rates of uninsured increased, underinsured remains significant

HFMA's Chad Mulvany says healthcare organizations should ensure their self-pay revenue cycle process follows best practices as it’s likely with more people uninsured there will be increased scrutiny of these processes.

Chad Mulvany, FHFMA July 19, 2021
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