Revenue Cycle

Ask the Expert: Staffing Benchmarks

I am looking for staffing benchmarks for the Patient Accounting area: number of accounts/per FTE and number of hours per account

HFMA March 19, 2014

Medical Account Resolution Best Practices

Recommendations crafted by HFMA's Medical Debt Task Force are intended to improve the medical account resolution process for patients and providers alike. The best practices provide guidance on resolving financial obligations before, during, and after a patient visits a hospital or other healthcare setting.

HFMA January 14, 2014

HFMA Medical Debt Task Force

HFMA partnered with ACA International and gathered a task force of stakeholders to establish best practices for the fair resolution of patients' medical bills. The stakeholders represented include a diverse group of providers, consumer advocates, collections agencies, and credit bureaus.

HFMA January 14, 2014

HFMA Comment Letter: CMS Should Test the Readiness for ICD-10 Implementation

HFMA urges CMS to undertake a comprehensive approach to testing the readiness of the Medicare contractors and state Medicaid agencies for the October 1, 2014, ICD-10 implementation.

HFMA January 10, 2014

HFMA Executive Survey: Clinical Documentation Meets Financial Performance

In this survey of hospital CFOs and other senior-level executives, HFMA researchers share industry views on areas of CDI priority, opportunity, common barriers, and use of outsourcing to support more accurate and complete documentation and charge capture.

HFMA October 30, 2013

Communications Best Practices Measurement Criteria

These measurement criteria are based on the Patient Financial Communications Best Practices.

HFMA October 23, 2013

Best Practices for Communications in All Settings

This section of the Patient Financial Communications Best Practices addresses communication for all settings.

HFMA October 23, 2013

Catholic Health East’s ICD-10 Workflow Analysis Survey

Hospital leaders can adapt this ICD-10 transition survey to identify potential migration pitfalls in outpatient departments.

HFMA October 16, 2013

Patient Financial Communications Adopter Recognition Program

Show that you've implemented best practices for patient financial communications. Let HFMA recognize your organization as a Patient Financial Communications Adopter.

HFMA October 14, 2013

Patient Financial Communications Steering Committee

The Patient Financial Communications Best Practices were developed by steering committee of experts, including representatives of patients, hospitals, physicians, and others.

HFMA October 14, 2013
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