Bad Debt Expense Benchmarks
Bad debt becomes a difficulty as patients with high-deductible health plans struggle to pay their bills.
Ask the Experts: Net Days in A/R
Are unbilled charges and DNFB charges included in the total outstanding A/R amount used to calculate net days in A/R?
Ask the Experts: Payment Plans
What is the industry best practice for hospital payment plans, including terms, length, minimum payment, and interest bearing options?
Ask the Experts: Definition of Bad Debt
What is the standard industry definition for bad debt percentage?
Combining Hospital and Physician Billing
In three very different health systems, administrators achieved success in bringing together hospital and physician billing. For example, CentraCare saved $1.5 million since it completed the integration in 2015.
The Patient-Centric Revenue Cycle Roadmap
This tool is a graphic depiction of the contemporary revenue cycle road map, providing a description of and context for the typical revenue cycle work flows with a focus on the consumer, the patient, and the customer.
Addressing Challenges Presented by Financial Assistance Rules
Although the vast majority of hospitals have been working to implement IRS regulations for patient financial assistance, healthcare leaders should focus on potential problem areas because compliance with all the requirements is necessary to qualify for tax-exempt status.
Video: Critical Steps Toward 501(r) Compliance
Hospital financial assistance policies should be easily accessible by patients, and staff should be trained to explain the policies and assess patient eligibility.
Ask the Experts: Price Estimates
What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?
Does Price Transparency Work?
A recent Harvard study shows no patient spending decrease, but its parameters may overlook some key strategies.