Combining Hospital and Physician Billing
In three very different health systems, administrators achieved success in bringing together hospital and physician billing. For example, CentraCare saved $1.5 million since it completed the integration in 2015.
The Patient-Centric Revenue Cycle Roadmap
This tool is a graphic depiction of the contemporary revenue cycle road map, providing a description of and context for the typical revenue cycle work flows with a focus on the consumer, the patient, and the customer.
Addressing Challenges Presented by Financial Assistance Rules
Although the vast majority of hospitals have been working to implement IRS regulations for patient financial assistance, healthcare leaders should focus on potential problem areas because compliance with all the requirements is necessary to qualify for tax-exempt status.
Video: Critical Steps Toward 501(r) Compliance
Hospital financial assistance policies should be easily accessible by patients, and staff should be trained to explain the policies and assess patient eligibility.
Ask the Experts: Price Estimates
What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?
Does Price Transparency Work?
A recent Harvard study shows no patient spending decrease, but its parameters may overlook some key strategies.
Ask the Experts: Calculating A/R
When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?
Ask the Experts: Behavioral Health Revenue Cycle
Please explain the significant differences and challenges inherent in behavioral health revenue cycle.
Adopter Organizations
HFMA Patient Financial Communications Best Practices Adopters include 85 hospitals and 68 clinics.
How Emory Clinic Uses Game-Based Principles to Boost Productivity
Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.