Tackling Preservice Pricing Plans
Despite evidence that patient demand for preservice pricing is growing, only 30 percent of patients are being offered pre-treatment cost estimates.
Revenue Cycle Department Gives Beyond Its Patient Access Services
MetroHealth’s revenue cycle staff work together to assist the local community with basic needs as well as healthcare access and financing.
New CMS Guidelines Impact Coder Roles
How is the role of coders in the clinical validation process changing?
Solving the Unique Revenue Cycle Challenges of EMS Providers
An EMS provider cut A/R days in half by addressing the unique challenges of emergency medical service revenue cycle processes―limited time to capture patient data and insurance coverage information and a lack of technology integration with other healthcare providers.
Working with Physicians to Improve Documentation
Getting high-quality documentation requires understanding physicians’ priorities, their thinking styles, and the time pressures they work under. Demonstrating how documentation can improve patient care is key to motivating physicians.
How to Improve Up-Front Collections at a Surgery Center: One Health System’s Success Story
A Virginia medical center found that patients who are provided with accurate cost estimates are more likely to pay up front for their procedures.
Augmenting Price Transparency With New Strategies
Taking the right approach to designing healthcare benefits and provider networks could enhance price transparency in a way that allows healthcare consumers to become smarter shoppers.
Changes in the Healthcare Landscape Affecting Collections
Adapting to changes and challenges in today’s healthcare economy will allow hospitals and health systems to effect sustainable change.
Improving Point-of-Service Collections
A Colorado-based health system developed an innovative tool to better track and improve patient collections.
Personalizing Statements to Enhance Patient Engagement
UPMC embeds QR codes in its patient statements to enable consumers to use their smartphones to pay their bills.