Cultivating Homegrown Inpatient Auditors
Building a team of internal inpatient auditors empowers revenue cycle leaders to proactively validate coding, determine regulatory compliance, and analyze clinical documentation. The best place to find qualified auditors is to train your own coders for the job.
Registration Academy Improves Performance
St. Joseph Health’s homegrown training program reduced the average training time for new hires by 25 percent and decreased training costs per trainee by $1,400.
The Dangers of “Downcoding” in Emergency Medicine
Kenneth J. Heinrich discusses how “routine emergencies” can result in lost revenue due to incomplete documentation.
Ask the Experts: Revenue Cycle Metrics
Do you have data on top decile and 50th percentile performance for revenue cycle metrics?
Two New Revenue Cycle Models For Three Key External Challenges
Kent Ritter continues his discussion of how a healthcare organization might look to implement measures to improve its revenue cycle.
Consumers Have Less Credit Available to Fund Their Care
A survey reveals that patients may have less money to fulfill their financial responsibilities because revolving credit had declined for consumers by approximately 26 percent.
Self-Pay Patient Financial Liability: A Hospital’s Biggest Post-Election Challenge
As a result of a repeal of the Affordable Care Act and rising self-pay responsibility among consumers, a growing number of consumers could find themselves unable to pay their portions of their healthcare bills, raising financial challenges for providers.
Revenue Cycle Challenges and Recommendations for 2017
A survey of CFOs and revenue cycle leaders identified the most pressing challenges surrounding revenue cycle management.
3 Ways to Transform Pre and Point of Service Patient Payments
Automating billing processes, offering patient-friendly payment options, and developing strategic discharge processes can improve pre- and point-of service collections, while increasing patient satisfaction.
How Carolinas HealthCare System Improved Transparency and Curbed Denials
New processes and automation helped the health system cut denied dollars in half for radiology services alone.Back in 2007, leaders at Carolinas HealthCare System, Charlotte, N.C., wanted to make their pre service processes more efficient and effective. Specifically, they wanted