Ask the Experts: Price Estimates
What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?
Does Price Transparency Work?
A recent Harvard study shows no patient spending decrease, but its parameters may overlook some key strategies.
Ask the Experts: Calculating A/R
When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?
Ask the Experts: Behavioral Health Revenue Cycle
Please explain the significant differences and challenges inherent in behavioral health revenue cycle.
Adopter Organizations
HFMA Patient Financial Communications Best Practices Adopters include 85 hospitals and 68 clinics.
How Emory Clinic Uses Game-Based Principles to Boost Productivity
Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.
Ask the Experts: Robotics
How are healthcare organizations implementing charge master items for the da Vinci robot, including the disposable products?
Ask the Experts: Benchmarks for Credit Balances
What benchmark statistics are available to set key performance indicator goals for credit balances and undistributed payments for hospitals and physician practices?
Forum Webinar: Bundled Payment Models: CJR and More
During this May 17, 2016, webinar, a hospital leader and a bundled payment expert shared their perspectives about the challenges of implementing bundled payment programs, specifically related to orthopedic episodes and physician engagement.
HFMA Executive Survey: Self Pay and the Benefits of Prospective Patient Engagement
HFMA researchers—with sponsorship from Parallon―surveyed senior finance executives and revenue cycle leaders to learn about their organizations' self-pay processes and patient financial engagement efforts. Survey findings paint a picture of the current state of patient collections and reveal key areas for improvement, including pre-service pricing, automation, and presumptive charity care.