AI, automation and RPA in the revenue cycle
Review how artificial intelligence, automation and robotic processing automation fit within the revenue cycle of the future and what steps hospitals and health systems are taking to design the revenue cycle of the future.
A proactive approach to comprehensive clinical asset management helps healthcare systems maintain financial health
One company discusses its goal to help other health systems in keeping medical equipment throughout its full life expectancy, especially in a time of financial struggle.
Healthcare News of Note: Report indicates uptick in hospital M&A activity
Healthcare News of Note for healthcare finance professionals is a roundup of articles from the past week, including more M&A activity in Q4, an extension of the COVID-19 PHE underway and FTC examination of claims data to help assess impact of physician group consolidation.
Going beyond price transparency compliance, patient payment in a time of COVID, and medical device security
Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthen patient relationships with sponsor CareCredit.
News Briefs: CMS says it plans aggressive price transparency enforcement
CMS has notified hospitals that they should expect aggressive enforcement of new price transparency rules, including via audits that were slated to start in January.
Healthcare News of Note: Recent CMS regulations are in limbo under the new administration
News of Note for healthcare finance professionals is a roundup of articles from the past weeks, including, the Biden administration ordering a review of recently finalized regulations across government agencies, leaving the fate of several new CMS rules in question.
How Spectrum Health built an effective work-from-home policy
Responding to workplace challenges posed by the COVID-19, Spectrum Health in Grand Rapids, Mich., transformed its work-from-home policy approach into one that worked for all aspects of the revenue cycle — back, middle and front end — while establishing metrics to monitor and measure productivity and quality.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
HFMA’s Digital Annual Conference continues Aug. 12 and Aug. 14 with more virtual education for healthcare finance professionals
HFMA's Digital Annual Conference continues Aug. 12 and Aug. 14 with a focus on optimizing performance with the latest KPIs, using analytics strategies to lower cost and maximize revenue and using behavioral economics to engage patients.
TransUnion survey on consumerism: Healthcare consumers want to know the price of a service in advance
Healthcare organizations that have increased availability of price estimates and facilitate clear conversations about the account resolution process anecdotally report improvements in self-pay collections and patient satisfaction, says HFMA's Chad Mulvany.