Patient Access

Revenue Cycle Strategist: April 2019 Issue

Subscribers to Revenue Cycle Strategist may access the individual articles below. Patient Access Northwell Health Tackles Patient ID Matching BY LOLA BUTCHER Patient-identification-matching problems increase as the healthcare industry consolidates, but patient-matching solutions are available to reduce the backlog of duplicate records as an intensive effort by one health system proves. Coding Q&A Coding Denial Trends—How to…

By HFMA August 22, 2019

University of Rochester: Using telemedicine to reach more patients with Parkinson’s disease

An academic medical center’s efforts to bring telemedicine to patients with Parkinson’s disease has reduced costs and improved outcomes.

By Ray Dorsey, MD August 21, 2019

How ‘digital transformation’ will help, hurt hospital finances

Hospitals can expect new revenue opportunities, increased near-term costs and loss of revenue to new competitors due to expanding digital technologies in healthcare, according to Moody’s Investors Service.

By Rich Daly July 29, 2019

2 states take the lead in implementing innovative healthcare reforms

Washington and Colorado are seeking to funnel noteworthy innovations in healthcare reform, including a public option, through their Medicaid infrastructures.

By Pam Nicholson, MBA July 25, 2019

How one hospital improved patient access, specialty referrals and completed-appointment rates

Texas Children’s Hospital achieved financial and operational improvements after streamlining referral and scheduling processes to better accommodate providers and patients.

By Richelle Fleischer, CPA, MPH July 3, 2019

How Texas Children’s Hospital’s patient-access initiative enhanced revenue opportunities

For Texas Children's Hospital, a key to capitalizing on patient revenue opportunities identified by its patient access initiative was to reduce losses that arose from out-of-network insurers.

By HFMA June 30, 2019

How Texas Health Resources improved patient access and preservice revenue

The health system uses a centralized preservice financial clearance department and automated dialers to contact 98 percent of scheduled patients before they receive services.

By Lola Butcher June 17, 2019

Providers push arbitration approaches used in some state surprise-bill laws

What should Congress learn from states’ experiences with laws attempting to curtail surprise healthcare bills?

By Rich Daly June 13, 2019

How one hospital improved its call-bell responsiveness

Main article: Optimizing the patient experience from the C-suite NewYork-Presbyterian’s comprehensive patient experience strategy has led to year-over-year improvements in key metrics during the past three years, says Rick Evans, senior vice president and chief experience officer. He credits the organization’s rolling, three-year patient experience plan, which defines targets and sets strategies for a variety…

By Laura Ramos Hegwer June 11, 2019

A Clean (Hospital) Bill of Health

Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.

By Erika Grotto May 30, 2019
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