Creating a Generation of Health-Literate Adolescents
Allison Gertel-Rosenberg explains why Nemours Children’s Health System has developed a curriculum that educates teenagers about navigating the healthcare system.
Address Patient Financial Risk in Pre-Service to Boost Revenue and Earn Loyalty
To improve patient satisfaction and decrease uncompensated care, educate patients on their healthcare expenses, benefit coverage, and payment options.
Forum Networking Webinar: Standardizing Best Practices in Patient Financial Communications – Key Takeaways
Listen to this interactive discussion led by patient access directors from Mayo Clinic, Texas Health Resources, and Health First. They share strategies for consistent and high-quality patient financial communications.
Patient Access and Revenue Cycle Analytics: Perfect Together, Yet Often Ignored
Healthcare providers can improve patient experience, increase point-of-service payments, and reduce denials by raising visibility into eligibility and registration processes and using root cause analysis to drive corrective action.
UAB Medicine’s Check-in Kiosks Please Patients and Improve Processes
Impressed with the patient-friendly benefits of check-in kiosks at its orthopedic clinic, UAB Medicine has expanded installation to most of its outpatient clinics. The kiosks speed registration, improve data collection, and increase patient payments.
Enterprisewide Revenue Cycle Management Reduces Costs, Improves Patient Loyalty
Moving toward a holistic approach to revenue cycle management addresses increasing consumer demand for streamlined appointment scheduling, patient information sharing, and bill payment.
The Impact of Duplicate Patient Records on Revenue
Duplicate patient records have a negative impact on value-based payment strategies as well as staff productivity and patient satisfaction.
Ask the Experts: ED Charges
Are any providers posting average charges according to the visit level assigned (1-5), or using any other method to make patients aware of the cost of an emergency department visit?
Hidden Costs of Duplicate Patient Records
Accurate patient data is more important than ever as value-based payment models take hold. An enterprise-wide database is one solution to avoid duplicate patient records that negatively affect productivity and costs.
CHRISTUS Health’s Digital Check-In Process Receives High Patient Ratings
CHRISTUS Health introduced a paperless check-in process that received overwhelmingly positive patient satisfaction rates. Within six months of completing the launch, per-patient revenues increased by 5.9 percent, which more than covered the expense of the digital check-in technology.