Patient Financial Communications

Regulators seek feedback about medical credit cards as potential restrictions loom

A federal request for information signals heightened scrutiny on the issuance of credit cards in healthcare settings. The Consumer Financial Protection Bureau, Department of Health and Human Services and Department of the Treasury sent out an RFI in July to gain stakeholder feedback on whether the widespread availability of medical payment products such as credit…

Nick Hut August 17, 2023

In proposed regulations, CMS seeks to strengthen hospital price transparency requirements

Hospital price transparency regulations are undergoing changes heading into their fourth year as CMS seeks to step up enforcement while making compliance more straightforward. As part of the 2024 proposed rule for hospital outpatient payments, CMS is adding to the requirement for hospitals to maintain a machine-readable file of their charges for services. In addition,…

Nick Hut July 17, 2023

Some of the best from HFMA’s Annual Conference in Nashville

Revisiting your investment strategy with Lisa Schneider of Russell Investments and PayMedix CEO Tom Policelli discusses why payment is so confusing for patients.

Erika Grotto July 17, 2023

Healthcare Blame Game, Live From HFMA’s Annual Conference in Nashville

The Blame Game team takes on HFMA's Annual Conference in Nashville in a discussion about what hospitals get right and wrong.

Erika Grotto July 17, 2023

Annual Conference: How Mayo Clinic establishes the mindset and processes that foster innovation

Hospitals and health systems must adapt their practices using an innovator’s mindset to keep up with the change sweeping the industry, according to a presentation this week at HFMA’s Annual Conference. “Innovation, at this point in our industry’s landscape, is pretty critical,” said Praveen Mekala, enterprise division chair with Mayo Clinic, referring to the problems…

Nick Hut June 29, 2023

Healthcare Blame Game podcast: Reporters are knee-deep in press releases. Most lack context.

Media veteran Jean Hodges joins Brad to discuss a Washington Post error and the inner workings of the modern newsroom.

Erika Grotto June 21, 2023

How healthcare organizations navigate claims processing

View the results of a survey about claims processing and revenue cycle performance conducted with more than 625 healthcare leaders.

HFMA May 30, 2023

Case study: Dartmouth Health achieves 101.6% of cash collection goal

Monthly reconciliation within the large healthcare system had become unpleasantly burdensome. With over 250 systems and practices, the healthcare company needed a platform that would support growth, manage multiple payments types and reconcile to more than one bank, while maintaining a single source of truth for audit and compliance. This case study presents challenges Dartmouth…

HFMA May 22, 2023

How the patient financial experience impacts loyalty

Healthcare organization leaders from across the country share insight on creating patient financial experiences that drive payment while protecting patient retention in this roundtable.

HFMA April 28, 2023

Court decision means cost sharing could be reinstated for some preventive healthcare services

Comprehensive coverage of some preventive care services could be jeopardized by a recent court ruling. Since its passage, the Affordable Care Act (ACA) had required health plans to cover the full cost of services that received an “A” or “B” rating from the U.S. Preventive Services Task Force (USPSTF). A federal judge in Texas ended…

Nick Hut April 2, 2023
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