Self Payment Collection

CMS makes templates available to help with aspects of the new surprise billing regulations

CMS has published templates and resources that can guide healthcare providers in implementing some of the surprise-billing requirements that take effect in January.

Nick Hut December 2, 2021

Providers must furnish ‘good-faith’ price estimates to self-pay patients starting next year

A newly issued federal rule on surprise billing includes regulations designed to improve price transparency for self-pay patients.

Nick Hut October 11, 2021

Virtual Revenue Cycle Conference April 30 will help healthcare finance professionals manage operational stability during the COVID-19 pandemic

Healthcare finance professionals can learn to continue to support their health system’s financial viability and ensure use of consumer-centric strategies during the COVID-19 pandemic at HFMA's Virtual Conference April 30.

Deborah Filipek August 19, 2021

Analyzing pre-payment and point-of-service collections efforts

Important learnings from a June 2019 HFMA Annual Conference intercept survey about how hospitals and health systems are making strides in proactively collecting patient payments.

HFMA August 15, 2021

Surveys show rates of uninsured increased, underinsured remains significant

HFMA's Chad Mulvany says healthcare organizations should ensure their self-pay revenue cycle process follows best practices as it’s likely with more people uninsured there will be increased scrutiny of these processes.

Chad Mulvany, FHFMA July 19, 2021

How to ensure a positive patient financial experience

Creating the ideal patient billing experience not only improves revenue cycle performance, but also boosts patient satisfaction and quality scores.

HFMA July 7, 2021

How revenue cycle teams can maintain effective patient financial services in a distanced world

Amid the challenging times of COVD-19, it is critical for revenue cycle leaders to educate themselves about best practices either created or refined during the pandemic to effectively promote patient financial engagement in today’s world of social distancing.

Craig Webster March 29, 2021

iVita Financial: Reducing bad debt while improving the patient financial experience

Gain insight into a program that improves patient collections, accelerating cash flow and shrinking bad debt, while boosting patient satisfaction and enabling a more patient-centric service experience in this business profile.

HFMA February 26, 2021

Empowering patients in a time of crisis

This infographic explores how healthcare organizations are expanding patient payment methods due to COVID-19 and the reason these new payment strategies are significant.

HFMA February 1, 2021

Healthcare News of Note: Recent CMS regulations are in limbo under the new administration

News of Note for healthcare finance professionals is a roundup of articles from the past weeks, including, the Biden administration ordering a review of recently finalized regulations across government agencies, leaving the fate of several new CMS rules in question.

Deborah Filipek January 22, 2021
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