Self Payment Collection

Top revenue cycle challenges and opportunities

Important learnings from a September 2019 HFMA study about the impact of EHRs, consumer self-pay and IT budgets on revenue cycle operations.

HFMA October 30, 2019

Pursuing revenue cycle innovation

A roundtable of healthcare financial leaders explores strategies for optimizing the revenue cycle to reduce cost-to-collect, limit revenue leakage and meet patient and payer expectations.

HFMA October 30, 2019

Revenue cycle technology trends

The results of a September 2019 HFMA study about revenue cycle challenges and opportunities and how hospitals and health systems are addressing them.

HFMA October 28, 2019

How an Iowa hospital earned 2 MAP Awards for excellence in revenue cycle performance

Henry County Health Center, a critical access hospital in Mount Pleasant, Iowa, has earned two MAP Awards and made noticeable strides toward financial transparency.

Erika Grotto September 25, 2019

How providers should adapt to the demands of a consumer-driven healthcare system

Insights during a 2019 HFMA Annual Conference cohort revealed various approaches that providers can use to meet the increasingly urgent challenge of improving the patient experience.

HFMA September 4, 2019

Change Healthcare: Curbing Bad Debt by Improving the Patient Financial Experience

In this roundtable, several revenue cycle leaders discuss how they are tackling escalating patient responsibility, exploring the value of putting individuals on pathways toward payment that boost satisfaction and revenue.

HFMA August 31, 2019

Ontario Systems: Helping Healthcare Organizations Realize the Benefits of an Accountable Collections Team

Steve Scibetta, vice president and general manager at Ontario Systems, offers strategies for optimizing the revenue cycle, including employing supportive accounts receivable technology and building an accountable collections team.

HFMA August 31, 2019

Healthcare leaders should re-envision the revenue cycle as a driver of value

HFMA President and CEO Joseph J. Fifer explains why hospital and health system leaders should frame the revenue cycle as a value driver rather than as a cost center.

Joseph J. Fifer, FHFMA, CPA August 2, 2019

CareCredit: A proven payment solution

An industry-leading patient financial solutions company details how its credit card solution facilitates patient payment, helping the patient and healthcare organization.

HFMA June 18, 2019

How to improve patients’ payment experience, and health, by making it affordable

By creating a payment plan for patients that makes care more affordable to them, a healthcare provider can promote patients' health be making them less inclined to delay necessary care.

John Talaga June 11, 2019
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