Q&A | Cost Effectiveness of Health
Judy Kuriansky, PhD, a professor of psychology, NGO representative to United Nations and trustee of the United African Congress, shares her insights and experiences from working to improve healthcare equity and access among populations in t...
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Q&A | Cost Effectiveness of Health
The economic and social impacts from deferred healthcare due to COVID-19 were already a major concern in the pandemic’s first year, portending severe declines in health status for Americans who stopped seeking care for fear of exposure to t...
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Q&A | Cost Effectiveness of Health
Two healthcare leaders describe a new model of geriatric care being developed in Southern California and the Southwest, designed to deliver a full range of primary care services to seniors in their homes. This model may set the stage for th...
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Voices in Healthcare Finance

Podcast | Patient Experience
Cardiologist and epidemiologist Dr. Christopher Labos discusses weight bias in healthcare, including what health indicators to focus on instead of weight and how to help patients who are at risk improve their health outcomes without explici...
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Podcast | Technology
The pandemic pushed healthcare organizations to consider how they were using their technology and where the greatest opportunities lie. This week, Anthony Comfort of VisiQuate discusses some of those opportunities as well as barriers to suc...
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Podcast | Revenue Cycle
Michael Duke, an author and partner within the commercial healthcare segment at Guidehouse, discusses how people and process should take precedence over technology in revenue cycle. He also talks about how sponsor organization Red Dot can a...
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Podcast | Healthcare Business Trends
Dr. Andrew Hertler, chief medical officer at New Century Health, discusses what healthcare organizations can do to catch up on patients' missed cancer screenings. He also shares new developments in oncology that could see patients receiving...
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Podcast | Patient Experience
Vaccination for COVID-19 has been a topic of hot debate, but even among those people who received their initial shots, the uptake on boosters has been underwhelming. On a recent episode of the “Voices in Healthcare Finance” podcast, Jacob B...
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Podcast | Patient Experience
HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthc...
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Podcast | Patient Experience
Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems. Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have t...
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Podcast | Leadership
HFMA President and CEO Joe Fifer interviews Joe DeLoss, a social entrepreneur and the owner of fast casual restaurant Hot Chicken Takeover, about how the healthcare industry can create social good from the inside out. DeLoss will deliver...
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Podcast | Leadership
Karin Hurt and David Dye of Let's Grow Leaders discuss how to navigate workplace romances, whether you're a member of a couple or the manager of team members who start dating. Also in this episode, sponsor Red Dot's CEO Michael Bumann d...
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Podcast | Patient Experience
The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On this episode, Terry Hush, CEO...
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Podcast | Patient Experience
The cover story in the Winter 2020 issue of hfm magazine focused on the issue of deferred care during the pandemic. But deferring or avoiding healthcare is not a purely pandemic problem. Transgender patients are just one group that routinel...
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Podcast | Healthcare Business Trends
Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group, and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discuss HFMA’s Healt...
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Podcast | Leadership
Leadership consultant Anton Gunn discusses why succession planning is important not only for C-suite executives but everyone in an organization. He also shares insights about how to train and develop up-and-coming leaders either to take ove...
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Podcast | Healthcare Business Trends
HFMA's award-winning editorial team looks back on key stories from 2021 in the news, hfm magazine, HFMA's Community, the podcast and more.
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Podcast | Cost Effectiveness of Health
HFMA President and CEO Joe Fifer interviews Paul Keckley, managing editor of The Keckley Report and author of an upcoming column in hfm magazine about the economy and healthcare spending, public health and the pandemic, and the cost effecti...
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Podcast | Leadership
Michael Bumann is the founder and CEO of Red Dot, a company that specializes in resolving motor vehicle accident accounts for healthcare organizations, and his history as a firefighter and EMT informs every aspect of his business. In today'...
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Podcast | Social Determinants of Health
Dr. Brian Castrucci, an epidemiologist and CEO of the de Beaumont Foundation, talks with HFMA President and CEO Joe Fifer about policies to improve public health, cost effectiveness of health, the future of COVID-19 and the healthcare indus...
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Podcast | Medicare Payment and Reimbursement
HFMA senior editor Nick Hut is joined by Rep. Suzan DelBene to talk about the Improving Seniors' Timely Access to Care Act as well as following up on the Value in Health Care Act.
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Podcast | Healthcare Business Trends
Dr. Ranga Krishnan of Rush University System for Health discusses the future of mental health payment and practice. He addresses how provider organizations can address workforce shortages by becoming partners in training and by changing the...
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Podcast | Leadership
Dr. Glenn Hardesty of Texas Health Resources and Stu Schaff of Intentionate Healthcare Advisors discuss how administrative burden deteriorates physician job satisfaction and well being, and how leaders can help.
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Podcast | Leadership
HFMA's Brad Dennison and Paul Barr discuss Healthcare 2030, a four-part series exploring the challenges and opportunities for CFOs and other healthcare leaders created by the evolving industry, looking ahead to 2030. Danielle Solomon, n...
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Podcast | Productivity and Process Improvement
Steven Kelley, president and CEO of Ellenville Regional Hospital, a 25-bed critical access hospital in the Catskill region of New York, discusses how his organization drastically reduced ED times and improved outcomes for patients suffering...
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Podcast | Finance and Business Strategy
HFMA President and CEO Joe Fifer interviews Sergio Melgar, CFO at UMass Memorial Health, about his history with health systems in peril and what he thinks could come out of pandemic-era changes.
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Podcast | Staff Development
Joyce Fitzpatrick, a nurse and director of the Marian K. Shaughnessy Nurse Leadership Academy at the Frances Payne Bolton School of Nursing at Case Western Reserve University and Robyn Begley, CEO of the American Organization for Nursing Le...
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Podcast | Leadership Skills Development
Racial disparities in the healthcare industry have long been an issue, with serious effects on outcomes. In this episode, Dr. Rumay Alexander discusses how the industry can begin to rebuild trust and shares some practical advice about how t...
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Podcast | Telemedicine
Arnold Saperstein from Cecilia Health and Susan Beane from HealthFirst discuss the opportunities of telehealth for patients with chronic conditions.
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Podcast | Telemedicine
Khalid Al-Maskari of Health Information Management Systems discusses the future of telehealth.
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Podcast | Billing and Collections
Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.
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Podcast | Patient Experience
Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Ken Baxter from Children’s Hospital of Orange County discusses the revenue cycle challenges of the pande...
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Podcast | Leadership
HFMA President and CEO Joe Fifer interviews Dr. Zeev Neuwirth about the dangers of fee-for-service and how every stakeholder has a responsibility to move the industry forward.
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Podcast | Leadership
Social media can be tricky to navigate. Today, we're talking with Jill Geisler about how to use your social channels for good, and what to consider before you post. Read Jill's latest Leadership column in hfm magazine for more of her tho...
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Podcast | Leadership
Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO o...
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Podcast | Productivity and Process Improvement
Kevin Coppins, president at CEO of Spirion, discusses how to keep data safe when working remotely. Also, five keys to look for when selecting an A/P finance solution for supplier payments from sponsor GHX ePay.
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Podcast | Staff Development
A year ago, things were looking good for working women. At the end of 2019, the number of women in the workplace surpassed the number of men for the first time in a decade. But the pandemic has driven so many women out of the workforce to u...
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Podcast | Price Transparency
Ogi Kwon of R1RCM discusses going beyond CMS price transparency compliance and toward a better patient experience. Chris Dunkerly and Doug Folsom from our sponsor TRIMEDX talk about about medical device cybersecurity. Five ways to strengthe...
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Podcast | Leadership
HFMA President and CEO interviews Lee Rivas of CloudMed about his leadership journey and how he's built his team during the pandemic. Rich Daly interviews Nicole Farrow and Andrew Johnson from Change Healthcare about trends and solutions in...
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Podcast | Telemedicine
Emad Rizk of Cotiviti discusses the fraud, waste and abuse risks of telehealth, and Sondra Cari from sponsor Huron talks about the opportunities of revenue cycle learning.
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Podcast | Coronavirus
As the world waits for the results of the presidential election and other key races, Rich Daly and Chad Mulvany discuss what could happen in the coming months. Also in this episode, Joe Fifer interviews 4sight Health CEO Dave Johnson about ...
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Podcast | Price Transparency
By Jan. 1, 2021, hospitals and health systems must create and make public a list of standard charges for the top items and services they provide, per CMS. An executive discusses the challenges and opportunities this presents in this overvie...
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Podcast | Revenue Cycle
Chris Hobson, from Orion Health discusses CMS’s upcoming deadline for interoperability requirements for payers and Geneva Schlabach from Vispa and Mike Duke from Baker Tilly talk about denials management.
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Podcast | Telemedicine
Dr. Andrew Hertler of New Century Health discusses how telehealth can help keep patients on track with cancer screenings and treatment. Also in this episode, productivity expert Stever Robbins tells us once and for all how to handle email (...
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Podcast | Patient Financial Communications
Chad Mulvany talks with members of the task force that developed recommendations around self-pay accounts receivable best practices, Rich Daly interviews Rep. Roger Marshall about his efforts to get CMS to speed up their overhaul of Stark a...
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Podcast | Revenue Cycle
Kim Scaccia from Wisconsin-based Mercyhealth discusses how her organization cracked the code on a remote work force. Quintin Smith from Baker Tilly talks about staying positive after a layoff. And HFMA's Jennifer Novoseletsky tells us how m...
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Podcast | Finance and Business Strategy
Beth Kaplan of Deloitte & Touche discusses how a consistent process of assessment and adjustment can help healthcare organizations get through each phase of the pandemic and beyond. Also, HFMA Community Manager Melanie Binder announces a ne...
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Podcast | CMS and MedPAC Guidelines and Trends
At HFMA's Digital Annual Conference, President and CEO Joe Fifer presented CMS Administrator Seema Verma with the Association's highest honor: the Richard L. Clarke Board of Directors Award in recognition of her outstanding contributions to...
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Podcast | Medicare Payment and Reimbursement
Rich Daly interviews Rep. Suzan Delbene about the Value in Health Care Act, proposed legislation that would make a series of hospital-supported changes to value-based programs operated by Medicare. Andrew Renda of Humana talks about how the...
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Podcast | Telemedicine
Doug Morse, CEO of Iowa's Hansen Family Hospital, and Rebecca Marsh, a senior vice president at nThrive, discuss how the COVID-19 pandemic has forced many healthcare organizations to ramp up their telehealth strategies quickly and how that ...
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Podcast | Payment Reimbursement and Managed Care
Iodine Software's Troy Wasilefsky discusses a recent analysis his company performed around hospital reimbursement. Some of the results may surprise you. Also in this episode, Rich Daly and Chad Mulvany discuss Joe Biden's healthcare plan.
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Podcast | Treasury and Cash Management
Venson Wallin and Richard Walker of BDO Consulting discuss cash: how to get it, how to keep it, and how to use it wisely.
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Podcast | Coronavirus
Hospitals and physician's offices have opened back up for non-emergent care. Dr. Tim Hendrix of Florida's AdventHealth Centra Care discusses how his organization is making patients feel safe and welcome. Also in this episode, HFMA's Communi...
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Podcast | Coronavirus
Healthcare organizations have changed a lot about the way they do business during the COVID-19 pandemic, and some changes seem to be sticking. Chris Ingersoll of R1RCM talks about the business practices that might stay part of the routine.
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Podcast | Coronavirus
Terry Hush of Roji Health Intelligence discusses what healthcare organizations should do to prepare for future waves of the coronavirus.
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Podcast | Coronavirus
HFMA Policy Director Chad Mulvany and TransUnion Principal Jonathan Wiik offer perspectives on healthcare organizations reopening for elective procedures. Also, HFMA Director of Chapter Relations Tracy Packingham talks about the Association...
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Podcast | Telemedicine
Lucy Zielinski and Dan Marino follow up on Zielinski's successful Virtual Conference presentation by tackling some of the most challenging aspects of telehealth during the COVID-19 pandemic. Also in this episode, Christopher Dunkerly of spo...
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Podcast | Revenue Cycle
Nick Davis of the SSI Group discusses how building a culture of good patient financial communication can lead to better revenue cycle performance. HFMA Director Todd Nelson interviews Ryan Self from sponsor EPSi about how healthcare organiz...
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Podcast | Coronavirus
HFMA's Chad Mulvany talks about how stimulus funds could mean bad press for hospitals. Rick Kes and Matt Wolf from RSM discuss FEMA and the CARES Act. Aaron Bujnowski from the Chartis Group shares insights about how supporting care teams ca...
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Podcast | Financial Leadership
HFMA President and CEO Joe Fifer talks with Billie Jean Mounts from Bon Secours Mercy Health about how her organization has responded to the financial challenges presented by the coronavirus pandemic.
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Podcast | Consumerism
Keith Gruebele of BHG Patient Lending discusses the importance of gentle but productive patient financial conversations in a time when the clinical and financial stakes are higher than ever. Also in this episode, two leaders from Luminis He...
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Podcast | Accounting and Financial Reporting
Ed Giniat, a partner at KPMG, discusses the challenges of financial reporting during the coronavirus crisis and the guidance his organization has issued on the topic.
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Podcast | Finance and Business Strategy
HFMA's Rich Daly and Chad Mulvany talk about the latest from Washington on the coronavirus. Scott Rowe of Conifer Health Solutions discusses revenue cycle technology, and Marla Weston, former CEO of the American Nurses Association, talks ab...
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Podcast | Consumerism
Ceci Connolly of the Alliance of Community Health Plans talks with HFMA President and CEO Joe Fifer about the slow move to value and why health systems should be watching outside disruptors. Also, HFMA Chair Mike Allen interviews Optum360's...
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Podcast | Coronavirus
UC Davis Medical Center made headlines recently when providers there treated the first case of community spread coronavirus in the United States. In this episode, CFO Tim Maurice speaks with Joe Fifer about the health system's experience in...
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Podcast | Coronavirus
Rich Daly and Chad Mulvany cover the latest from Washington on the coronavirus, Joe Polaris of R1 RCM discusses how to reap the promised benefits of M&A and Rich Daly talks about his interview with Lisa Woods of Walmart.
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Podcast | Leadership
Joe Fifer interviews Janie Wade, CFO at SCL Health in Colorado. They discuss the future of value-based care, the importance of good consumerism strategies and how the industry is changing for women.
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Podcast | Financial Leadership
HFMA President and CEO Joe Fifer discusses the call to action he issued to members in the February issue of hfm magazine and HFMA's commitment to leading the consumerism charge. Aneesh Krishna of McKinsey & Company talks about how Medicaid ...
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Podcast | Leadership
Matt Cox, CFO at Spectrum Health in Grand Rapids, Michigan, talks with HFMA President and CEO Joe Fifer about pushing the envelope on consumerism and fostering relationships with businesses in the community.
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Podcast | Finance and Business Strategy
Aneesh Krishna of McKinsey & Company discusses how successful healthcare organizations behave before, during and after an economic downturn. Also, Rich Daly and Chad Mulvany talk about surprise bills, and we list five things healthcare fina...
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Podcast | Leadership
Trinity Health COO Ben Carter speaks with HFMA President and CEO Joe Fifer about how his organization has benefited from HFMA's Enterprise Membership and how his role has evolved.
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Podcast | Coronavirus
Emmet Conlon of TD Bank discusses strategies for providing convenient care. Also, Jason Williams of sponsor Change Healthcare talks about the challenges of AI in the revenue cycle, Rich and Chad discuss the coronavirus threat, and we provid...
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Podcast | Leadership
Epic Founder and CEO Judy Faulkner made headlines last week with an email urging clients to join Epic in opposing a proposed rule from the Dept. of Health and Human Services (HHS) around information sharing. Citing privacy concerns on behal...
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Podcast | Financial Leadership
HFMA President and CEO Joe Fifer interviews Dennis Dahlen, CFO at Mayo Clinic, about heading up finance at one of the top healthcare institutions in the country. Dahlen discusses the importance of physician leaders, Mayo's commitment to a p...
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Podcast | Healthcare Business Trends
Rich Daly interviews HFMA President and CEO Joe Fifer about where he sees the industry going in 2020 and beyond. Also, Change Healthcare's Jason Williams discusses the opportunities of artificial intelligence technology, and Brad Dennison, ...
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Podcast | Leadership
In this episode, HFMA President and CEO Joe Fifer debuts a series of conversations with health system CFOs. His inaugural interview is with Mike Allen, HFMA's 2019-2020 Chair and the CFO at OSF HealthCare in Peoria, Illinois.
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Podcast | Technology
In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks ab...
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Podcast | Finance and Business Strategy
Ceci Connolly, president and CEO of the Alliance of Community Health Plans, talks about risk and behavioral economics.
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Podcast | Revenue Cycle
In this episode we revisit two of our most popular podcasts in which Nicholas Mendyka of the University of Virginia Health System Medical Center talks about his vision for the revenue cycle of the future.
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Podcast | Social Determinants of Health
Nancy Johnson, CEO of El Rio Community Health Center in Tucson, talks about her organization’s processes for addressing the social determinants of health among its patient population. The interview is a follow-up to a panel discussion at HF...
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Podcast | Legal and Regulatory Compliance
The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.
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Podcast | Healthcare Business Trends
Paul Keckley, researcher, author and managing editor of the Keckley Report, talks with Joe Fifer about social determinants of health and better relationships between clinical and finance.
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Podcast | Patient Financial Communications
David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.
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Podcast | Financial Leadership
Dr. Zubin Damania, better known as ZDoggMD in his popular online video series, talked with Joe Fifer at HFMA's Annual Conference about his vision for the future of healthcare.
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Podcast | Leadership Skills Development
Keynote speaker and comedienne Jan McInnis shares tips for using humor in the workplace. Marty Lucenti of sponsor organization Vizient, and Stacy Brethauer of the Ohio State University Wexner Medical Center talk about creating a clinically-...
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Podcast | Accounting and Financial Reporting
In this episode sponsored by Strata Decision Technology, CEO Dan Michelson talks about the future of value-based care and the joint effort between HFMA and Strata to introduce the industry's first cost accounting adoption model.
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Podcast | Consumerism
Nick Hut interviews Michelle Stansbury of Houston Methodist about her organization's work toward a better patient experience. Also: Katie Gilfillan, HFMA's director, healthcare finance policy, physician and clinical practice, joins Rich Dal...
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Podcast | Health Plan Payment and Reimbursement
America's Health Insurance Plan President and CEO Matt Eyles discusses how health plans view price transparency and other issues facing the industry.
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Podcast | Legal and Regulatory Compliance
On the day that public comments were due to CMS on its proposed rule that would require the controversial public release of rates hospitals negotiated with health plans, Joe Fifer, president and CEO of HFMA, and Chad Mulvany, director of he...
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Podcast | Leadership
Health:Further's Marcus Whitney talks about the importance of narrative in innovation and why everyone should have a seat at the table. HFMA's Chair, Mike Allen, whose theme is Dare You to Move, interviews G Shah of sponsor organization Cha...
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Podcast | Finance and Business Strategy
Kaufman Hall Managing Director Ken Kaufman discusses disruptive trends legacy providers should be watching.
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Podcast | Consumerism
Jim Higgins of Solutionreach shares his thoughts about consumerism in healthcare, and Kenny Scher from sponsor organization Nexera discusses supply chain management. Also: five lessons on starting a provider-sponsored health plan.
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Podcast | Leadership
Epic Founder and CEO Judy Faulkner talks about starting her company, empowering employees to make good decisions and keeping up in an ever-changing healthcare landscape.
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Podcast | Payment Reimbursement and Managed Care
Rich Daly and Chad Mulvany discuss the impact of the "public charge" rule on hospitals. Jim Zadoorian of ARXchange talks about a new approach to price transparency. Also, Strata Decision Technology provides five ways healthcare organization...
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Podcast | Electronic Health Records
Jonce Smith of Stoltenberg Consulting discusses best practices to employ when conducting an electronic health record system upgrade. Also: five ways to address physician burnout.
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Podcast | Analytics
Stephen Morgan of Virginia's Carilion Clinic shares how his organization used analytics to optimize its EHR. Also: Chad Mulvany shares early takes on the latest from CMS on OPPS, and in a sponsored segment, Florian Otto of Cedar talks about...
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Podcast | Revenue Cycle
Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a spons...
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Podcast | Productivity and Process Improvement
Melissa Harvey of the National Healthcare Preparedness Program and Charles Reneau of the Center for Domestic Preparedness discuss how hospitals can better prepare for natural and man-made disasters, plus a special appearance from amateur we...
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Podcast | Leadership
This episode, recorded June 23-26 at HFMA's Annual Conference in Orlando, features former HFMA president and CEO Dick Clarke and HFMA UK CEO Mark Knight as well as a sponsored interview with Accumen CEO Jeff Osborne. Also: Rich Daly and Cha...
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Podcast | Payment Reimbursement and Managed Care
From the team that brings you Voices in Healthcare Finance comes Cup of Joe, a new podcast featuring conversations between HFMA's President and CEO, Joe Fifer, and key industry thought leaders. In today’s preview episode, Joe talks with...
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Podcast | Analytics
Caroline Gay and Ray Ready from Florida's Lakeland Regional Health talk about common analytics traps. Also: The latest from Washington and five features of HFMA's all-new all-inclusive membership.
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Podcast | Leadership
Women from a panel discussion at HFMA's Annual Conference talk about their leadership experiences.
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Podcast | Strategic Planning
HFMA President and CEO Joe Fifer discusses the Association's recently submitted letter in response to ONC's request for input on price transparency initiatives.
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