Course | Basic | Patient Financial Communications
In this course we will address the Patient Financial Communications Best Practices through concepts of financial counseling. We'll review patient financial care concepts, which include negotiating account resolution, identifying and initiat...
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Course | Basic | Patient Financial Communications
HFMA's Patient Financial Communications Training Program is an online toolkit that provides revenue cycle staff with guidance for conducting sensitive financial conversations with patients in the emergency department. It shows patient acces...
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Course | Basic | Patient Financial Communications
HFMA's Patient Financial Communications Training Program is an online toolkit that provides revenue cycle staff with guidance for conducting sensitive financial conversations with patients. It shows patient access professionals how to commu...
Save
Policies and Practices | Patient Financial Communications

Adopter Organizations

Policies and Practices | Patient Financial Communications

Adopter Organizations

HFMA Patient Financial Communications Best Practices Adopters include 85 hospitals and 68 clinics.

HFMA Patient Financial Communications Best Practices Adopters include more than 260 hospitals and dozens of clinics associated with the following healthcare organizations:

  • Aspirus, Wausau, Wis.
  • Baylor Scott & White Health, Dallas, Texas
  • Bellin Health System, Green Bay, Wis.
  • Berkeley Medical Center, Martinsburg, W.V.
  • Brookwood Baptist Health, Birmingham, Ala.
  • Broward Health, Ft. Lauderdale, Fla.
  • Carolinas HealthCare, Charlotte, N.C.
  • Carroll County Memorial Hospital, Carrollton, Mo.
  • Cedars-Sinai Medical Center, Los Angeles, Calif.
  • CHRISTUS Health, Irving, Texas
  • Dignity Health Mercy General Hospital, Sacramento, Calif.
  • Dignity Health Mercy San Juan Medical Center, Carmichael, Calif.
  • Dignity Health Methodist Hospital of Sacramento, Sacramento, Calif.
  • Dignity Health St. Elizabeth Community Hospital, Red Bluff, Calif.
  • Duke University Health System, Durham, N.C.
  • Essentia Health, Duluth, Minn.
  • Faith Regional Health Services, Norfolk, Neb.
  • Flagler Hospital, Augustine, Fla.
  • Froedtert Hospital, Milwaukee, Wis.
  • Froedtert Menomonee Falls Hospital, Menomonee Falls, Wis. 
  • Froedtert West Bend Hospital, West Bend, Wis.
  • Geisinger Health System, Danville, Pa.
  • Greater Regional Medical Center, Creston, Iowa
  • Henry County Health Center, Mount Pleasant, Iowa
  • Houston Physicians' Hospital, Webster City, Texas
  • Intermountain Healthcare, Salt Lake City, Utah
  • Jamestown Regional Medical Center, Jamestown, N.D.
  • Keck Hospital of USC, Los Angeles, Calif.
  • Lake Health, Painsville, Ohio
  • Legacy Health, Portland, Ore.
  • Lowell General Hospital, Lowell, Mass.
  • Mary Rutan Hospital, Bellefontaine, Ohio
  • Maury Regional Medical Center, Columbia, Tenn.
  • Medical University of South Carolina, Charleston, S.C.
  • Mercy Health, Cincinnati, Ohio
  • Mercy Hospitals of Bakersfield, Bakersfield, Calif.
  • The Metro Health System of Cleveland, Cleveland, Ohio
  • Miami Children's Health System, Miami, Fla.
  • Missouri Delta Medical Center, Sikeston, Mo.
  • Murray Calloway County Hospital, Murray, Ky.
  • Niagara Falls Memorial Medical Center, Niagara Falls, N.Y.
  • Novant Health, Winston-Salem, N.C.
  • Ochsner Health System, New Orleans, La.
  • OhioHealth, Columbus, Ohio
  • Ohio Valley Medical Center and Eastern Ohio Regional Hospital, Wheeling, W.V., and Martins Ferry, Ohio
  • Presbyterian Healthcare Services, Albuquerque, N.M.
  • Priva Medical Group, Arlington, Va.
  • Renaissance Health System, Edinburg, Texas
  • Rice Memorial Hospital, Willmar, Minn.
  • Saint Francis Health System, Tulsa, Okla.
  • Sequoia Hospital, Redwood City, Calif.
  • Sharp HealthCare, San Diego, Calif.
  • Sparrow Health System, Lansing, Mich.
  • Spectrum Health, Grand Rapids, Mich.
  • St. Bernadine Medical Center, San Bernardino, Calif.
  • St. Clair Hospital, Pittsburgh, Pa.
  • St. Elizabeth Healthcare, Edgewood, Ky.
  • St. Elizabeth Physicians, Erlanger, Ky.
  • St. John's Medical Center, Jackson, Wyo.
  • St. Luke's Cornwall Hospital, Newburgh, N.Y.
  • St. Luke's Health System, Kansas City, Mo.
  • St. Luke's Hospital, Chesterfield, Mo.
  • St. Mary Medical Center, Langhorne, Pa.
  • Stanford Health Care, Stanford, Calif.
  • Stormont Vail Hospital, Topeka, Kan.
  • Texas Health Resources, Arlington, Texas
  • UAB Medicine, Birmingham, Ala.
  • Unity Health, Searcy, Ark.
  • UnityPoint Clinics, Des Moines, Iowa
  • UnityPoint Health, Des Moines, Iowa
  • University of Utah Health, Salt Lake City, Utah
  • UPMC, Pittsburgh, Pa.
  • UPMC Pinnacle Hospitals, Harrisburg, Pa.
  • Van Diest Medical Center, Webster City, Iowa
  • Ward Memorial Hospital, Monahans, Texas
  • Wentworth-Douglass Hospital, Dover, N.H.
  • Wise Health System, Decatur, Texas
  • Woodland Community Hospital, Woodland, Calif.

Get more information and apply for Adopter recognition.

Profiles in Excellence: Using Best Practices to Create Better Financial Experiences for Patients

Discover insights from revenue cycle and other finance leaders at selected Adopter organizations: the benefits of adopting Patient Financial Communications Best Practices, highlights of their interactions with patients, and what they learned by going through the application process.

 

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