Live Webinar | Revenue Cycle
<div>Sponsored By: <a title="" href="" target="">Sirono</a><br><br></div><div>Many healthcare organizations apply tremendous effort and resources to ensure that patients have a positive experience. However, this good wi...
Course | Overview | Revenue Cycle
In this course we review internal controls for cash handling and posting, electronic funds transfer and electronic remittance advices.<div><br></div><div>Estimated course completion time: 30 minutes</div>
On Demand Webinar | Basic | Revenue Cycle
<div>Healthcare finance teams face many unique challenges that can slow down processes and negatively impact the patient satisfaction. Provider consolidation, new reimbursement models, and rising consumerism and technology changes can make ...
On Demand Webinar | Overview | Revenue Cycle
<div>The near-crisis our industry is facing right stems in part from analytical stagnancy during a time when analytics are most critical. Doing the "same old, same old" is no longer an acceptable option for market viability in the future. G...
On Demand Webinar | Basic | Revenue Cycle
While overall patient experience is almost always measured as part of quality metrics, in this age of healthcare consumerism, there is another critical metric that needs to be measured and understood-the patient<i> financial</i> experience....
Trend | Revenue Cycle

Revenue Cycle Strategist November 2019

Sponsored by Parallon
Trend | Revenue Cycle

Revenue Cycle Strategist November 2019

Read the following articles featured in the November 2019 issue of HFMA's Revenue Cycle Strategist newsletter.

Download a PDF of the issue.

Staff development

HFMA’s Chicago Seminars focus on revenue cycle, value-based payment and chargemaster strategies
Erika Grotto

Staff must learn new skills, and they need to be trained to respond to patient questions, according to presenters for the “Revenue Cycle Essentials and KPIs” course at HFMA’s Seminars taking place Dec. 5 and 6 in Chicago.

Patient experience

How smaller organizations use patient experience best practices to improve competitive edge
Pete Thompson

From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.


Building a coding integrity department
From our Sponsor, Parallon

Many healthcare coders are not just coding; they are evaluating the integrity of the codes and abstracted data associated with each patient.

Denials management

Getting to the root causes of denials
Denise Wilson and Tracey A. Tomak

Root causes for denials should be defined operationally to determine the level of analysis required.

Figure at a glance

Taking patient experience beyond clinical care
David Shelton

As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.


Related Articles | Revenue Cycle

Blog | Consumerism

Quality is table stakes, but patient financial experience of care is key to future referrals

A high-quality patient financial experience of care is key to a steady stream of referrals.

News | Revenue Cycle

HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle

HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.

Trend | Revenue Cycle

The role of intelligent automation in reducing waste and improving efficiency in the revenue cycle

A portion of the wasteful spending in healthcare can be curbed by automating repetitive tasks.

News | Leadership

Spectrum Health uses certification competition to foster engagement with HFMA

Spectrum Health sponsored a competition among its revenue cycle leaders, with the goal of encouraging their staff members to become HFMA Enterprise members and obtain HFMA certifications.