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Trend | Revenue Cycle

Revenue Cycle Strategist November 2019

Sponsored by Parallon
Trend | Revenue Cycle

Revenue Cycle Strategist November 2019

Read the following articles featured in the November 2019 issue of HFMA's Revenue Cycle Strategist newsletter.

Download a PDF of the issue.

Staff development

HFMA’s Chicago Seminars focus on revenue cycle, value-based payment and chargemaster strategies
Erika Grotto

Staff must learn new skills, and they need to be trained to respond to patient questions, according to presenters for the “Revenue Cycle Essentials and KPIs” course at HFMA’s Seminars taking place Dec. 5 and 6 in Chicago.

Patient experience

How smaller organizations use patient experience best practices to improve competitive edge
Pete Thompson

From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.


Building a coding integrity department
From our Sponsor, Parallon

Many healthcare coders are not just coding; they are evaluating the integrity of the codes and abstracted data associated with each patient.

Denials management

Getting to the root causes of denials
Denise Wilson and Tracey A. Tomak

Root causes for denials should be defined operationally to determine the level of analysis required.

Figure at a glance

Taking patient experience beyond clinical care
David Shelton

As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.

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