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Cost per call for sched/reg
Good morning HFMA friends,
Does anyone have a good methodology for calculating cost per call in a scheduling/registration department?
Thank you in advance for any advice you can offer?
Kevin J. Pawl
Sr. Director of Patient Access
Boston Children's Hospital
Workday implementation partners
If anyone has implemented workday recently and can recommend a good implementation partner I would really appreciate the recommendation.
Tracking & Improving Staffing Efficiency
I work at a California community hospital with 124 beds. The hospital implemented ANNOS & AWM to manage the various staffing levels. A daily capacity report is emailed twice a day to track capacity and staffing levels. I am looking at updating what is emailed to drive better staffing decisions.
Does anyone have a sample report used at their hospital that helps ensure departments are not overstaffed? Any feedback would be greatly appreciated.