Power Over Uncertainty

 Hi Everyone!  I am curious if anyone would be willing to share their collection percentage/criteria goals for the ED for point of service collections.  Or, put another way, how do you set goals for POS collections in the ED?  

Thanks

David Catoe

david.catoe@anmedhealth.org

Good morning! 

I'm a project specialist that supports our revenue cycle shares services teams at Spectrum Health in Grand Rapids, MI. We recently developed a revenue cycle physician advisory council with about 10-12 physicians and revenue cycle team members. We meet about every other month and have mostly brought information to the group (revenue cycle initiatives, upcoming changes, pro coding updates, etc.). We want to get to get to the advisory level and allow the physicians to provide more input into revenue cycle activities. Does anyone have a similar council in their organization? I'm curious on the structure, charter/guidelines and what makes the group successful. Thanks! 

Hi everyone,

I'm wondering if anyone is currently outsourcing coding and billing for a hospital or medical center. If so, what company are you using? Or how did you obtain the outsourced individuals? How has your experience been with outsourcing? Did you see an increase in denials or increased AR days?

Thank you in advance!

Kayla