Cost:

Free for HFMA Members
$399 for Non-members

Delivery Method:

QAS Self Study

Course Availability:

12 Months

Recommended for:

Admissions
Business Development
Claims
Healthcare Revenue Integrity
Medical Records
Patient Access
Patient Accounts
Patient Financial Services
Revenue Cycle

Career level:

Student
Early Careerist
Experienced Professional

Audience:

Hospitals and Other Providers
Business Partners

Field of Study:

Behavioral Ethics: 0.5 hour
Finance: 2.0 hours
Specialized Knowledge: 11.5 hours

Advance Preparation:

None

Prerequisites:

One or more years of experience in revenue cycle activities
Live Webinar | Revenue Cycle

Collecting patient self-pay and keeping patients loyal don't have to be mutually exclusive. In fact, since many people now weigh affordability and convenience equally with quality care outcomes, successful health systems are those that diff...

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On Demand Webinar | Intermediate | Revenue Cycle

More than half of patients are concerned about their ability to pay a medical expense of $1,000 or less. Payment plans are one way to ease patients' financial concerns while increasing collection rates. Many hospitals don't offer these paym...

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Podcast | Revenue Cycle

Eric Foust of IntegraConnect and Chris Watanabe, a former executive at the Regional Emergency Medical Services Authority, talk about the particular challenges of collecting patient information during an ambulance transport. Then, in a spons...

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Course | Overview | Revenue Cycle

In this course we review internal controls for cash handling and posting, electronic funds transfer and electronic remittance advices.

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On Demand Webinar | Intermediate | Revenue Cycle

Healthcare providers have little to no access to accurate, comprehensive, and actionable information on the cost of care.  While hospitals and health systems represents roughly $2 trillion of the annual spend on U.S. healthcare, close ...

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Certification | Intermediate | Revenue Cycle

Certified Revenue Cycle Representative (CRCR)

Certification | Intermediate | Revenue Cycle

Certified Revenue Cycle Representative (CRCR)

Description

Healthcare rules are becoming more complex. Patients are demanding a better experience. Your staff is being held at a higher level of accountability than ever before.

With the industry's shift from volume to value, it is essential that revenue cycle staff have a broad understanding of the contemporary revenue cycle and how it influences the financial outcomes of the organization.

HFMA's CRCR is the only content available today that provides a national-level certification for addressing the contemporary patient-centric revenue cycle. Discover how comprehensive CRCR training for your revenue cycle staff can help your organization.
After this program, you'll be able to..
  • Enhance the patient experience
  • Reduce denials and simplify collections
  • Improve financial performance
  • Comply with new regulations
  • Increase interdepartmental cooperation
  • Heighten staff confidence and work satisfaction
  • Measure revenue cycle staff proficiency
  • Recognize staff knowledge and expertise
  • Decrease turnover

Related Courses | Revenue Cycle

Course | Overview | Patient Access

PAE: Health Plans - An Overview

In this course we will address the basic billing rules for major health plans, including an overview of basic billing features and benefits, types of billing rules and minor claim payers and plans.

Course | Basic | Patient Access

PAE: Pre-Registration and Insurance Verification

In this course we will address the pre-registration purpose and process, information collected during pre-registration, and consequences that an organization may experience due to inaccurate or incorrect patient information. It will also provide an overview of the Medicare Secondary Payer screening process.

Course | Basic | Patient Access

PAE: Importance of Insurance Verification

In this course we highlight the various types of health insurance that your patients may present at registration. We'll review the fundamentals of Medicare, Medicaid, and third-party liability plans. You'll learn how verifying a patient's insurance eligibility and benefits affect the coordination of benefits process, which determines the primary payer and secondary payer on a claim.

Course | Basic | Patient Access

PAE: Scheduling

In this course we will address scheduling processes, including

  • Patient identification
  • Requested service
  • Medical necessity screening
  • Medicare Advance Beneficiary Notice of Noncoverage processing
  • Patient instructions
  • Scheduler instructions
  • Order Requirements