Patient Friendly Communications E-Bulletin: May 2017
Using Human-Centered Design for Patient Statements
A design team used “human-centered design” to create an award-winning patient statement that is supported by easy-to-understand support documentation.
Simplified Solutions From Our Sponsor
Best Practices for Securing and Protecting Patients’ Financial Data
When we think about data breaches, attacks on major retailers often come to mind. Yet, between 2010 and 2015, criminal attacks on healthcare data increased by 125 percent. In 2016 alone, there were 329 significant data breaches exposing more than 16 million records.
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