9 Tips from HFMA’s Consumer Guide
Healthcare providers can use a recently released consumer guide to help patients avoid surprise bills.
Why don’t more patients use transparency tools?
A critical factor in shifting consumer behavior is creating more compelling incentives, says Sally Rodriguez of the Health Care Cost Institute.
Patient Friendly e-Bulletin: January 2019
Read the January 2019 issue of HFMA's Patient Friendly Billing e-Bulletin.
Patient Friendly e-Bulletin: November 2018
Read the November 2018 issue of HFMA's Patient Friendly Billing e-Bulletin.
Primary Care Clinic Increases Access Without More Providers
Saint Louis University General Internal Medicine primary care clinic reduced patient call and appointment wait times and added an average of 218 appointments per month after implementing an automated phone system and outsourcing scheduling.
Are You Optimizing Your Patient Statements?
Combining patient-centric and easy-to-understand statements with statement delivery through a streamlined EHR integration helps providers build win-win relationships with their patients.
Patient Friendly e-Bulletin: September 2018
Read the September 2018 issue of HFMA's Patient Friendly Billing e-Bulletin.
7 Ways to Combat Changing Payment Models and Speed Up Patient Collections
As patients have more financial stake in their care, they are seeking out health organizations that offer more consumer-focused experiences.
Health System Demonstrates Meaningful Price Transparency Is Possible
Baptist Memorial Health Care’s online Expense Navigator allows patients to estimate out-of-pocket expenses according to their insurance status and check their eligibility for financial assistance.