How to protect revenue in a digital-first ecosystem
As hospitals become more digitally connected and AI-enabled, revenue cycle operations must shift from reactive problem-solving to proactive prevention by embedding data integrity, automation and revenue protection directly into care workflows.
5 keys to enhancing automation, expanding capacity and improving efficiency to reduce costs
Healthcare organizations in 2026 are operating under sustained financial strain. Margins remain compressed, workforce shortages continue, payer requirements are more complex and patient financial responsibility has increased. At the same time, many revenue cycle operations still rely on fragmented systems and manual processes that limit efficiency and delay cash flow. The traditional, reactive revenue cycle…
How to handle the revenue cycle skills gap
Revenue cycle management is becoming less about managing transactions and more about technology, as hospital finance departments shift toward AI-enabled workflows. Increasingly, skills valued by hospital and health system employers are aligning around automation and analytics. As Heather Dunn, chief revenue officer at Novant Health, said in “The Revenue Cycle of the Future,” a recently…
The evolution of the revenue cycle builds on today’s multimodal approach
Multimodal AI in revenue cycle helps providers reduce cost to collect and streamline payer-provider communication across workflows.
4 shifts that define the revenue cycle of the future
AI can improve patient access, coding, billing, and payment, but CFOs need a revenue cycle operating model built for scale, trust, and governance.
The Revenue Cycle of the Future: AI boom and workflow redesigns accelerate rev cycle transformation
Hospitals of all sizes are leveraging AI advancements and workflow redesigns to modernize revenue cycle management, aiming to lower costs, improve operational efficiency, and enhance the patient experience. While technology such as predictive analytics and automation shows promise in streamlining tasks, challenges remain in workforce adaptation, skill shifts, and the need for strategic collaboration, as leaders work to balance innovation with employee training and retention in an increasingly tech-driven environment.
Growth projects lead amid reduced capex
Even as health systems reduce their capital investment, they’re focusing greater shares of funds on expansion efforts, according to a recent survey. Health system and hospital capital investments are declining and few are expecting significant increases in the next two years, according to a Sage Growth Partners survey of 101 health system and hospital executives.…
Revenue cycle as enterprise infrastructure: Building financial resilience in 2026
Healthcare finance leaders are confronting a new reality: Revenue cycle performance is no longer just an operational task — it’s a central driver of financial sustainability and organizational resilience. Rising payer complexity, increasing patient financial responsibility and the persistent pressure of workforce shortages are forcing a strategic reappraisal of how revenue operations are structured and…
2026 MAP Awards presented to 20 organizations for revenue cycle performance
CHICAGO (March 18, 2026) – The Healthcare Financial Management Association (HFMA) announced the 2026 winners of the MAP Award for High Performance in Revenue Cycle, including three integrated delivery systems, eight hospital systems, four individual hospitals, two critical access hospitals and three physician practices. “We want to congratulate these award winners for their dedicated efforts to strengthen…
From billing to strategy: Elevating the patient financial experience
In 2026, the patient financial experience is no longer a “nice to have.” It is a revenue integrity issue, a trust issue and, increasingly, a competitive differentiator. Patients are carrying a larger share of healthcare costs than ever before. At the same time, their expectations are shaped by digital banking, retail and subscription services. When…