Surveys show rates of uninsured increased, underinsured remains significant
HFMA's Chad Mulvany says healthcare organizations should ensure their self-pay revenue cycle process follows best practices as it’s likely with more people uninsured there will be increased scrutiny of these processes.
A closer look at the new surprise billing regulations: How cost sharing will be calculated
The qualifying payment amount that establishes a patient's cost sharing for out-of-network care also is intended to factor into negotiations between providers and health plans regarding payment.
A closer look at the new surprise billing regulations: The impact on balance billing
New regulations on surprise billing will affect hospital billing processes starting in 2022.
How to ensure a positive patient financial experience
Creating the ideal patient billing experience not only improves revenue cycle performance, but also boosts patient satisfaction and quality scores.
Nearly 64% more members enrolled in HFMA certification courses during the COVID-19 pandemic compared with the same six-week period last year
HFMA members are putting their work-from-home situations and downtime due to stay-at-home directives to good use: 2,171 members passed HFMA certification exams between March 13 and April 27, 2020.
How smaller organizations use patient experience best practices to improve competitive edge
From pre-service and onsite financial counseling to the business office, revenue cycle has become the brand ambassador for hospitals and health systems.
8 security tips for remote revenue cycle staff
Healthcare organizations can help their remote revenue cycle staff from falling prey to hackers and secure patient health information by following advice from security and privacy experts.
Hospitals should partner with community groups to help educate the recently unemployed about exchange enrollment options
Many of the recently unemployed will qualify for a special enrollment period through the federal or state exchanges if the federal exchange hasn’t reopened.
Coronavirus’s impact on the U.S. economy calls for hospitals to increase financial counseling and review financial assistance and accounts resolution policies
The coronavirus pandemic's impact on the U.S. economy requires hospitals to increase financial counseling and review financial assistance and accounts resolution policies.
U.S. hospitals could face operating cost, revenue and uncompensated care issues due to the new coronavirus outbreak
HFMA's Chad Mulvany says despite the additional federal funding and moves by some states to help with testing and treatment for COVID-19, hospitals should anticipate increased operational costs and uncompensated care expenses.