Taking patient experience beyond clinical care
As patients pay more out-of-pocket healthcare costs, financial services influence patient experience, perceptions and actions.
6 key opportunities to optimize revenue with strategic pricing
Strata Decision Technology breaks down how providers can set defensible, geographically-sensitive prices that can be made visible to consumers without concern of backlash.
Building a coding integrity department
Many healthcare coders are not just coding; they are evaluating the integrity of the codes and abstracted data associated with each patient.
In the wake of recent news, providers should examine their patient collection practices to avoid pitfalls
Best practices can help healthcare providers avoid some of the pitfalls of trying to collect on patient debt.
Analysis: Why it behooves hospitals to re-evaluate medical accounts receivable process | HFMA
As negative press about patient billing shows no sign of slowing down, hospitals and health systems should re-evaluate the way they engage patients to resolve medical accounts receivable.
Revenue Cycle Strategist October 2019
The October issue of Revenue Cycle Strategist features articles on medical debt, robotic process automation, consumerism, patient experience and denials management.
How to get a handle on Medicare bad debt
Medicare bad debt is a significant source of revenue leakage for hospitals and often is not adequately addressed.
Consumer-oriented services necessary for healthcare providers to maintain patient loyalty
Convenience factors, including easy-to-use payment options, have a significant impact on patients’ loyalty to healthcare providers.
Know your denials challenges before developing prevention strategies
Successful denial management and prevention strategies require the right mix of people capable of handling the process from beginning to end.
3 abilities every coder should possess
Coders need to understand billing expectations, how the billing process works and how the revenue cycle is affected.