Truly Thriving Requires a Little TLC
When assessing the costs of health care, it is important to remember that “tender loving care” is inextricably linked with ‘total costs of care.”
Preventing Physician Burnout With Collaboration and Respect
Physician-authors Paul DeChant and Diane W. Shannon write that although the increasing prevalence of burnout is manifested in individual physicians, the root cause is systemic stress in the workplace.
Patient Friendly Billing E-Bulletin: March 2017
View the contents of HFMA's Patient Friendly Billing E-Bulletin March 2017 issue.
Personalizing Statements to Enhance Patient Engagement
UPMC embeds QR codes in its patient statements to enable consumers to use their smartphones to pay their bills.
A Closer Look at Effective Early-Out Strategies
Healthcare organizations are catching up with other industries in their approaches to patients as consumers and the customer experience. Emerging alternatives to traditional billing and collections practices can increase timely patient payments while building strong patient relationships.
Four Strategies to Maximize Adult Immunization Quality and Financial Benefits
Jill Powelson describes how healthcare organizations can maximize revenue opportunities for immunizations.
Care Transition to Skilled Nursing Facilities
Derek McLaren discusses how hospitals can best forge strong partnerships with skilled nursing facilities.
The New, No-Norm World of Health Care
Reforms and trends in health care are causing healthcare organizations to look at their clinical and financial operations in a different light.
Value-Based Payment—from a Different Perspective
Giesinger Health System has gained many advantages from offering its own, provider-sponsored health plan.
HFMA Executive Roundtable: Engaging with External Partners to Support Value-Based Care
In this roundtable, several hospital leaders discuss the benefits of partnering with external entities that provide clinical services, describing how this can assist organizations in better meeting the tenets of value-based care.