Patient Experience

Congress may not provide a surprise bill fix prior to the election, but patients may find HFMA’s consumer guide useful

Given Congress is unlikely to provide a surprise bill fix prior to the election, Chad Mulvany suggests hospitals provide patients with HFMA's consumer guide on avoiding surprise bills to learn what questions to ask prior to any scheduled services.

By Chad Mulvany, FHFMA July 29, 2020

7 ways to improve collaboration between finance and clinical leadership

By taking the right approach to collaboration, healthcare finance and clinical leaders can improve results for their patients and their organizations.

By Nick Hut July 27, 2020

Virginia Mason Institute transformation expert says healthcare systems can reduce waste and improve their margins

Virginia Mason Institute’s Rhonda Stewart shares how healthcare systems can reduce costs and improve patient and worker metrics by eliminating waste.

By Deborah Filipek June 24, 2020

Coronavirus, Walmart and the risks and benefits of M&A

Rich Daly and Chad Mulvany cover the latest from Washington on the coronavirus, Joe Polaris of R1 RCM discusses how to reap the promised benefits of M&A and Rich Daly talks about his interview with Lisa Woods of Walmart.

By Erika Grotto June 18, 2020

How the Trump administration is weighing continued telehealth expansion

The Trump administration is examining several key factors to determine whether to continue expanded use of telehealth, says a senior official.

By Rich Daly June 15, 2020

CMS issues reopening guidance to healthcare providers, patients

CMS has offered more reopening guidance for both providers and patients amid indications some patients may not return.

By Rich Daly June 12, 2020

Hospital ED visits still down 26% following declines stemming from COVID-19, CDC reports

The CDC found hospital emergency department use remained 26% below normal by the end of May.

By Rich Daly June 9, 2020

Amid looming deadline, physician practices begin to receive federal coronavirus funding

Long-awaited federal coronavirus support to practices has begun to flow.

By Rich Daly June 2, 2020

ED volumes slowest to begin recovery after COVID-19, analysis finds

ED volumes are the biggest laggards in terms of hospital volume recovery from the coronavirus pandemic.

By Rich Daly June 1, 2020

ACHP survey: Many consumers are not comfortable going to the hospital during COVID-19

The ACHP survey on consumer behavior during COVID-19 provides insight into the challenges organizations will face as they attempt to engage healthcare consumers in non-emergent services.

By HFMA May 27, 2020
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