Patient Experience

CMS and other stakeholders take steps to improve prior authorization in Medicare Advantage and beyond

Several recent developments point to an industrywide effort to ease the burden of prior authorization. Most notably, CMS on April 5 finalized a rule that includes provisions designed to improve prior authorization in Medicare Advantage (MA) starting with the 2024 plan year. The rule addresses a few aspects of prior authorization, among them the way…

Nick Hut April 6, 2023

Reports on patient safety indicate progress, challenges and a need to focus on pediatric mental health

Recent reports add context to the issue of patient safety in hospitals and health systems. ECRI released a report that ranks the pediatric mental health crisis as the No. 1 patient safety issue in healthcare. The report cites a JAMA study that found increases of 29% in anxiety and 27% in depression between 2016 and…

Nick Hut March 29, 2023

Healthcare News of Note: Most board members of the nation’s top hospitals work in finance or business

Less than 15% of board members at a sampling of the nation’s top hospitals are health professionals, while 56% work in finance or business. Since 2014, the number of medically disenfranchised people in the U.S. nearly doubled from 56 million to over 100 million, causing stress for providers and lower rates of immunization and rising…

Deborah Filipek March 17, 2023

How to determine appropriate patient status and navigate observation-level care

The financial implications of ensuring appropriate patient status throughout a hospital stay are substantial, so it is in organizations’ interest to enhance the process.

Jeffrey Goode, MD March 16, 2023

The media blame game regarding patient financial conversations

Brad Dennison, HFMA chief content executive, discusses the March hfm cover story about patient-friendly payment and what some media organizations get wrong.

Erika Grotto March 13, 2023

Healthcare News of Note: New PCORI initiative targets industry’s slowness in adopting results of comparative effectiveness research

Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals.     1. Goal of PCORI initiative: Reduce the estimated 17-year wait time to adopt new and better treatments Forty-two health systems have signed on to an initiative to translate new research into changes in…

Deborah Filipek March 3, 2023

Hospitals face increased need amid pandemic to improve patient throughput

An acute care hospital cannot begin to be able to deliver cost-effective care if it lacks a fully coordinated approach for moving patients from admission to discharge.

Brooke Balster March 1, 2023

Collecting with compassion: Patient financial care grows in importance

Health system leaders increasingly believe more communication is better when it comes to telling patients what they owe. When the pandemic began, Henry County Health Center’s revenue cycle department took a gamble to relieve the financial stress of care for patients. Executives for the 25-bed, Mount Pleasant, Iowa, critical access hospital, which serves a large…

Jeni Williams March 1, 2023

How R1 RCM’s technology-driven solutions address health system challenges

Seeing challenges in labor shortages, shrinking margins and other complexities? Enter technology-driven solutions for revenue cycle management. Read the details in this peer review spotlight.

HFMA February 27, 2023

Healthcare News of Note: Amazon closes its deal with One Medical, touts opportunity to scale a new primary care model

Amazon closes its deal with One Medical

Deborah Filipek February 27, 2023
googletag.cmd.push( function () { googletag.display( 'hfma-gpt-leaderboard' ); } );