Ask the Experts: Net Days in A/R
Are unbilled charges and DNFB charges included in the total outstanding A/R amount used to calculate net days in A/R?
Ask the Experts: Payment Plans
What is the industry best practice for hospital payment plans, including terms, length, minimum payment, and interest bearing options?
Combining Hospital and Physician Billing
In three very different health systems, administrators achieved success in bringing together hospital and physician billing. For example, CentraCare saved $1.5 million since it completed the integration in 2015.
The Patient-Centric Revenue Cycle Roadmap
This tool is a graphic depiction of the contemporary revenue cycle road map, providing a description of and context for the typical revenue cycle work flows with a focus on the consumer, the patient, and the customer.
Ask the Experts: Price Estimates
What points should a hospital or medical group consider when generating a pre-service estimate of patient responsibility for patients with traditional Medicare coverage?
Ask the Experts: Calculating A/R
When calculating days in accounts receivable (A/R), do you remove credit balance accounts from the A/R aged trial balance (ATB), or do you use the net A/R including credit balances?
Ask the Experts: Behavioral Health Revenue Cycle
Please explain the significant differences and challenges inherent in behavioral health revenue cycle.
How Emory Clinic Uses Game-Based Principles to Boost Productivity
Leaders at Emory Clinic use gamification techniques to improve revenue cycle staff performance. In three months, A/R staff increased their productivity by 7.9 percent, trimmed six days from net days in A/R, and increased net payments by 6.2 percent.
Ask the Experts: Robotics
How are healthcare organizations implementing charge master items for the da Vinci robot, including the disposable products?
Ask the Experts: Benchmarks for Credit Balances
What benchmark statistics are available to set key performance indicator goals for credit balances and undistributed payments for hospitals and physician practices?