Coding for Smoking Cessation Services
There are no required guidelines on what type of smoking cessation should be administered, but the service should be documented and reported.
Strategies for Managing Third-Party Liability Claims
Boston Medical Center has achieved average cycle times of 90 and 120 days respectively for workers’ compensation and motor vehicle accident claims.
CHRISTUS Health Revamps Denials Management
The health system boosted productivity by 25 percent by focusing staff time on the accounts with the greatest potential return.
Overcoming Internal Threats to Revenue Cycle Performance
Kent Ritter describes the effect of organizational growth on the revenue cycle.
Improving Patient Customer Service with Open Communication
Kevin Lathrop proposes strategies for more effective communication with patients regarding payment.
Best Practices for Improving Patient Collections
This article highlights a white paper that analyzes the results of two recently fielded surveys about the current state of patient collections and emerging best practices to improve performance.
Payment on Motor-Vehicle Claims: An Untapped Source of Revenue in Uncertain Times
George Abatjoglou explains the importance of knowing how to process a common, but often mishandled, type of claim.
Ask the Experts: Medicare Adjustments During Appeals
Can we adjust a denied Medicare charge off of an account when an appeal is still open?
Ask the Experts: Denial Write-Offs
What is the best practice target for denial write-offs as a percent of net revenue?
Ask the Experts: Cash Payment Metrics
Outside of the days cash on hand (DCOH) liquidity metric, what other cash or payment term metrics are useful?