Enterprisewide Revenue Cycle Management Reduces Costs, Improves Patient Loyalty
Moving toward a holistic approach to revenue cycle management addresses increasing consumer demand for streamlined appointment scheduling, patient information sharing, and bill payment.
Ask the Experts: Credit Balances
How do other Florida hospitals initiate and work credit balances?
Revenue Cycle Departments Increase Productivity
A two-year rise in revenue cycle department productivity is attributed to outsourcing and staff ability to handle more claims in less time.
Are You Ready for MACRA and MIPS: The New Healthcare Payment Reform
Value-based payment models, such as MACRA and MIPS, will require that coders capture the severity of illness as well as acute and chronic patient conditions.
The Impact of Duplicate Patient Records on Revenue
Duplicate patient records have a negative impact on value-based payment strategies as well as staff productivity and patient satisfaction.
Metro Health Improves Cash Flow by Offering New Payment Options
Metro Health’s payment options include community benefit discounts, charity care sliding scales, and a zero-percent interest payment plan, which has improved cash flow and flattened bad debt.
Ask the Experts: ED Charges
Are any providers posting average charges according to the visit level assigned (1-5), or using any other method to make patients aware of the cost of an emergency department visit?
Ask the Experts: Cost Sharing Programs
I am looking for more information about how to manage patients covered by cost sharing programs.
Outpatient Coding Conundrums
When the codes on claims submitted by surgeons and outpatient surgery centers are not in agreement, one or both claims may be denied.
Taking Steps Toward Improved Customer Experience
The study reveals that patients feel as obligated to pay their healthcare providers as they do other professional services; however, their understanding of what they owe, when they owe it, and their options to pay are far less clear.