Live Webinar | Legal and Regulatory Compliance
Save
Live Webinar | Health Plan Payment and Reimbursement
Save
Live Webinar | hfma:content/topic/behavioral_ethics
Save
How To | Revenue Cycle Technology

What exactly is robotic process automation?

How To | Revenue Cycle Technology

What exactly is robotic process automation?

When deciding to build or buy robotic process automation (RPA), healthcare providers must first have a clear understanding of what it is, and what it can do. In simple terms, RPA software enables users to configure or train a robot to emulate the actions of a human being within a process by interacting with other digital systems through user interface and other application controls.

RPA is commonly used for repetitive, simple rule-based tasks however this is a very limited interpretation of it. The robots that can be built with today’s technology can be governed by business logic and structured inputs, as well as artificial intelligence to manage complex processes with significant decision-making abilities.

Because terms and their definitions are not standardized within the RPA industry, it is helpful to describe what is meant by the term robot or bot. A robot is the collection of RPA software components that automate a single defined process. In other research, the term robot may be used to describe the machine that runs automations which could be multiple processes. Within revenue cycle management, a bot typically is used to complete a defined process.

See related article: Deciding whether to build or buy robotic process automation systems

Sign up for a free guest account and get access to five free articles every month.

Advertisements

Related Articles | Revenue Cycle Technology

Article | Artificial Intelligence

Cloudmed, an R1 company, helps health systems get paid for the care they provide

Using one company’s AI platform, health systems will find uncovered funds that can be used to hire essential practitioners, build new facilities and fund outreach programs.

Executive Roundtable | Cost Effectiveness of Health

Optimize the cost effectiveness of health through prioritizing the patient experience

Read up on various strategies from several health system executives, including taking full advantage of EHR, reducing expenses, improving patient experience and so forth.

Sponsored Content | Audit and Internal Controls

Clinical Audits and Denials Research Report

HFMA, with sponsorship by MRO, surveyed 317 healthcare revenue cycle, finance and accounting executives to understand how organizations are handling claim audits, risk exposure, claim tracking, and reserves.

Blog | Risk Management

Healthcare News of Note: Healthcare cybersecurity professionals are unsure they have enough resources

Healthcare News of Note for healthcare finance professionals is a roundup of recent news articles: Healthcare is one of the least confident industries when it comes to having the resources to ward off cyberattacks, the new 988 Suicide & Crisis Lifeline sees a 28% hike in use in its first month, and Mayo Clinic, Rochester, is No. 1 in a global list of “best smart hospitals.”