On Demand Webinar | Overview | Revenue Cycle Technology
Currently facing health care organizations are the challenges of reducing the total cost to treat patients. Through data, executives may be able to demonstrate that a well-coordinated robotics service line has the potential to reduce clinic...
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On Demand Webinar | Basic | Revenue Cycle Technology
From denied claims to missed prior authorizations, there are plenty of processes within the revenue cycle that can be time-consuming, cumbersome, and prone to human error. The opportunity to tackle these challenges through artificial intell...
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On Demand Webinar | Basic | Revenue Cycle Technology
Many of American's most successful enterprises have learned that they live in a data economy, and that using advanced analytics to monetize their data assets is the best way to achieve peak business health. Whether non-profit or for-profit,...
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On Demand Webinar | Intermediate | Revenue Cycle Technology
An optimized middle revenue cycle improves provider financial performance by supporting medical necessity, decreasing the time it takes to get claims paid and reducing claim denials. Strong clinical documentation is a key performance driver...
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How To | Revenue Cycle Technology

What exactly is robotic process automation?

How To | Revenue Cycle Technology

What exactly is robotic process automation?

When deciding to build or buy robotic process automation (RPA), healthcare providers must first have a clear understanding of what it is, and what it can do. In simple terms, RPA software enables users to configure or train a robot to emulate the actions of a human being within a process by interacting with other digital systems through user interface and other application controls.

RPA is commonly used for repetitive, simple rule-based tasks however this is a very limited interpretation of it. The robots that can be built with today’s technology can be governed by business logic and structured inputs, as well as artificial intelligence to manage complex processes with significant decision-making abilities.

Because terms and their definitions are not standardized within the RPA industry, it is helpful to describe what is meant by the term robot or bot. A robot is the collection of RPA software components that automate a single defined process. In other research, the term robot may be used to describe the machine that runs automations which could be multiple processes. Within revenue cycle management, a bot typically is used to complete a defined process.

See related article: Deciding whether to build or buy robotic process automation systems

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