MAP Award

The industry recognition of revenue cycle excellence, HFMA’s MAP Award for High Performance in Revenue Cycle recognizes organizations whose innovative and effective strategies have enabled them to achieve excellence in revenue cycle performance.

There are five (5) MAP Award categories: hospitals, critical access hospitals, hospital systems, integrated delivery systems, and physician practices. Winners excel in meeting industry standard revenue cycle benchmarks (MAP Keys), implementing the patient-centered recommendations and best practices embodied in HFMA’s Healthcare Dollars & Sense™ initiatives, and achieving outstanding patient satisfaction.

Recipients are celebrated at HFMA’s Annual Conference and acknowledged as industry leaders called upon to share proven strategies with HFMA members and other professionals. 

A Patient Financial Communications Adopter application is not required to complete Part One of the application. However, HFMA requires all hospitals, hospital systems, and IDS applicants to have either applied for or achieved PFC Adopter status by the time they submit part two of their application. Physician practices are not required to complete the PFC Adopter application at this time.  

The 2023 MAP Award application season ended on 03/31/23. 2024 MAP Award applications will open in December 2023. For more information, review the MAP Award FAQs.

Recent MAP Award Winners

See the healthcare organizations that earned a MAP Award in the last several years.

MAP Award Winner Statistical Data

Learn more about HFMA’s standards and recommended benchmarks by reviewing statistical data from the MAP Award winners. See the details.

HFMA’s Revenue Cycle Score Calculator

Benchmark Your Performance Against Past HFMA Award Winners! The Revenue Cycle Score Calculator compares your data to three years of historical applicant data. Once metrics are populated for all MAP Keys, the calculator provides your organization’s revenue cycle score and information about how previous applicants with similar scores fared when applying for the MAP Award. See how HFMA defines these MAP Keys (free guest account or membership required for logging in).

MAP Key Net Days A/R DNSP Billed A/R>90 Days POS Cash Collection % Cash Collection %
Desired Direction downarrow downarrow downarrow uparrow uparrow uparrow
Actual Metric days days % % % %
MAP Key Range 30 days-60 days 2 days-10 days 15.0%-30.0% 5.0%-35.0% 86.0%-100.0%
Range Points (0-100 pts)
MAP Key Weight (sum to 100%) 29.5% 25.5% 14.5% 12.5% 18.0%
Revenue Cycle Points
Revenue Cycle Score (100 pts Possible)

Application Information

HFMA’s MAP Award winners are determined through analysis of MAP Keys, narrative information, and additional materials collected during the application process. MAP Keys are publicly available. Your organization does not need to be a MAP App subscriber to apply. No preference is given to current MAP App subscribers nor is MAP App subscription an eligibility requirement.

About the MAP Certificate of Recognition in Revenue Cycle Achievement

In 2016 HFMA introduced the MAP Certificate of Recognition in Revenue Cycle Achievement. The certificate recognizes applicants who have notable superior revenue cycle performance, as evidenced by meeting industry-standard performance benchmarks, implementing a patient-centered approach to the revenue cycle, and attaining favorable levels of patient satisfaction.

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