Patient Experience

How to determine appropriate patient status and navigate observation-level care

The financial implications of ensuring appropriate patient status throughout a hospital stay are substantial, so it is in organizations’ interest to enhance the process.

Jeffrey Goode, MD March 16, 2023

The media blame game regarding patient financial conversations

Brad Dennison, HFMA chief content executive, discusses the March hfm cover story about patient-friendly payment and what some media organizations get wrong.

Erika Grotto March 13, 2023

Healthcare News of Note: New PCORI initiative targets industry’s slowness in adopting results of comparative effectiveness research

Over the past few weeks, I have found these industry news stories that should be of interest to healthcare finance professionals.     1. Goal of PCORI initiative: Reduce the estimated 17-year wait time to adopt new and better treatments Forty-two health systems have signed on to an initiative to translate new research into changes in…

Deborah Filipek March 3, 2023

Hospitals face increased need amid pandemic to improve patient throughput

An acute care hospital cannot begin to be able to deliver cost-effective care if it lacks a fully coordinated approach for moving patients from admission to discharge.

Brooke Balster March 1, 2023

Collecting with compassion: Patient financial care grows in importance

Health system leaders increasingly believe more communication is better when it comes to telling patients what they owe. When the pandemic began, Henry County Health Center’s revenue cycle department took a gamble to relieve the financial stress of care for patients. Executives for the 25-bed, Mount Pleasant, Iowa, critical access hospital, which serves a large…

Jeni Williams March 1, 2023

How R1 RCM’s technology-driven solutions address health system challenges

Seeing challenges in labor shortages, shrinking margins and other complexities? Enter technology-driven solutions for revenue cycle management. Read the details in this peer review spotlight.

HFMA February 27, 2023

Healthcare News of Note: Amazon closes its deal with One Medical, touts opportunity to scale a new primary care model

Amazon closes its deal with One Medical

Deborah Filipek February 27, 2023

New ways of working spur updated training, automation

Learn how changes implemented during the pandemic are transforming multiple healthcare finance executives' workplaces and driving them to rethink how work gets done.

HFMA February 27, 2023

Healthcare News of Note:  7 hospitals earn a Press Ganey award for outstanding nursing quality

Seven hospitals were recognized for elevating nursing excellence and improving patient outcomes with Press Ganey’s National Database of Nursing Quality Indicators Award for Outstanding Nursing Quality. Only 48% of Americans rank the quality of U.S. healthcare as excellent or good, according to results of a Gallup Health and Healthcare survey. Nearly half of Americans are…

Deborah Filipek February 20, 2023

Healthcare News of Note: Most healthcare CEOs are optimistic about the future of their business despite a potential recession

Most of the CEOs in the Healthcare, Media & Entertainment, Telecom & Cable, and Aerospace & Defense sectors indicated being somewhat or extremely optimistic about the future of their business even in the face of a potential recession. While roughly one-third of 2021 hip and knee replacement episodes were performed by providers with 100 or…

Deborah Filipek February 13, 2023
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