Three opportunities to improve the patient experience — before the patient steps in the door
Providing a positive patient experience requires attention at every encounter. With today’s staffing shortages, however, this can be challenging.
Revenue cycle automation helps health systems regain financial footing during COVID-19 and beyond
Bots and other forms of automation are helping hospitals keep up with the revenue cycle at a time when resources are limited.
Health Services Financing helps providers offer all patients a touchless financing program
One company uses its patient financing program to address patient access to care and the rising cost of healthcare, two of healthcare’s biggest challenges.
Helping healthcare organizations proactively verify and search for missed insurance coverage
Review how one company helps healthcare organizations verify and search for missed insurance coverage throughout the patient lifecycle and stay on top of benefits coordination.
Customizing patient financing solutions and easing the financial burden for patients
Discover how a provider of patient financing company uses a patient-focused approach to ensure each patient receives the same care with their financial obligations as they do with their clinical care.
Optimizing revenue cycle solutions to engage patients and improve the patient experience
In response to patients’ poor billing experiences, one company is working with its healthcare partners to implement omnichannel communications to provide patients with a safe and convenient channel to pay for services in a method they prefer.
Navigating the changes to revenue and billing practices in the No Surprises Act
In this roundtable, revenue cycle leaders discuss the anticipated challenges and strategies for approaching these challenges arising from the No Surprises Act, which went into effect Jan. 1, 2022.
Bruce Haupt: How the revenue cycle can help patients make healthy choices
The revenue cycle should be designed to give patients choices that help make healthcare more affordable for them, says Bruce Haupt, president and CEO of ClearBalance Healthcare. By clearly communicating those choices, organizations can promote improved health by encouraging patients to seek care they might otherwise have deferred.
How four health systems are using revenue cycle management robotics
Health system executives say that they were already using automation before the pandemic, and the pandemic led them to speed up the adoption process.
HFMA’s virtual revenue cycle and price transparency series focuses on helping health systems re-engage consumers and improve financial performance
Beginning March 1, healthcare finance professionals can participate in several educational sessions and peer-to-peer discussions by enrolling in HFMA's virtual revenue cycle and price transparency workshop.