Lola Butcher
About the Author
Lola Butcher
Latest Work
Geisinger Scraps Physician Pay-for-Performance
Geisinger Health System has decided to scrap physician compensation incentives based on performance measures and productivity, and instead pay straight salaries.
Using Human-Centered Design for Patient Statements
A design team used "human-centered design" to create an award-winning patient statement supported by online documentation.
Why Horizon BCBSNJ Likes Episode-of-Care Payments
Horizon Blue Cross Blue Shield of New Jersey’s episode-of-care program, believed to be the largest such program in the country, rewards physicians for successes but does not subject them to penalties. Horizon says that this arrangement creates better foundations for payer/provider relationships to move toward shared risk over time.
Providers Focus on Food Insecurity
Recognizing that food insecurity has a direct impact on health, provider organizations are launching initiatives to address hunger in their communities. When Mountain Comprehensive Health Corporation (MCHC), a federally qualified health center in rural Kentucky, started sending
Direct Primary Care Gains Traction
Direct primary care is gaining a foothold in the healthcare industry because it promotes convenience for consumers and greater accountability among providers.
Why Health Plans Are Easing Preauthorization
In an attempt to build cooperative working relationships with physicians, some health plans are trying to reduce the burden of preauthorization.
Finding Common Ground on Physician Documentation
Revenue cycle teams looking to improve physician compliance with documentation requirements should identify how better documentation supports physician priorities.
Working with Physicians to Improve Documentation
Getting high-quality documentation requires understanding physicians’ priorities, their thinking styles, and the time pressures they work under. Demonstrating how documentation can improve patient care is key to motivating physicians.
Community Paramedicine: A Value-Oriented Strategy
Community paramedicine is proving its worth as a bridge between primary care and emergency care and a way to fill gaps in the underlying healthcare infrastructure.
One-Stop Shopping for Healthcare Services
As consumerism gains traction in health care, health systems are borrowing the imperatives of the retail industry, including by consolidating and reorganizing their services into central locations.