Lola Butcher
About the Author
Lola Butcher
Latest Work
How Diversity in Executive Teams Contributes to Financial Success
Organizations with high levels of diversity and inclusion perform better on key business metrics, according to a new report and the experiences of health system leaders.
Contracting for Primary Care and Value Improves Patient Outcomes and Lowers Costs
Humana offers primary care practices four types of value-based contracts, but also customizes plans that emphasize population health or other initiatives.
New Program Seeks to Enhance Care of Elderly Patients
Two national organizations seek to spread the “Age-Friendly Health Systems” movement to 20 percent of all health systems by 2020.
CHRISTUS Health’s Digital Check-In Process Receives High Patient Ratings
CHRISTUS Health introduced a paperless check-in process that received overwhelmingly positive patient satisfaction rates. Within six months of completing the launch, per-patient revenues increased by 5.9 percent, which more than covered the expense of the digital check-in technology.
Addressing Social Determinants of Health
Recognizing that hunger, housing instability, and other problems make it difficult for people to get and stay healthy, ProMedica is transforming its care delivery model and making substantial investments. The health system is starting with a $50 million initiative to research and address social determinants of health in the communities it serves.
Healthcare Consumerism Requires Comparable Quality and Cost Data
Provider organizations and health plans can advance the use of cost and performance data to support consumerism, as collaboratives in Massachusetts and Minnesota are showing.
Developing a Specialty Medical Home Contract
University of Pittsburgh Medical Center gastroenterologists have teamed with UPMC Health Plan to develop a specialty medical home contract for patients with inflammatory bowel disease.
Screening 1 Million Patients a Year for Social Needs
ProMedica is screening its patients to identify hunger, housing instability, and other social determinants of health. Completed patient questionnaires immediately flow into the electronic health record so providers have access to the information when medical appointments begin.
Organizations See Benefits of Posting Patient-Generated Physician Ratings
Leading provider organizations are posting their own physician-specific ratings and reviews online, confident that the information is more accurate, more meaningful—and more positive—than that posted by independent review companies.
What Anthem’s Imaging Policy Means for Hospitals
Hospitals that own outpatient imaging departments should not ignore the significance of Anthem’s new imaging site-of-care policy.