Erika Grotto
About the Author
Erika Grotto
Latest Work
Telehealth Q&A with Lumina Health’s Lucy Zielinski and Dan Marino
Lucy Zielinski and Dan Marino follow up on Zielinski's successful Virtual Conference presentation by tackling some of the most challenging aspects of telehealth during the COVID-19 pandemic. Also in this episode, Christopher Dunkerly of sponsor TRIMEDX discusses his vision for better clinical asset management.
Hospitals Are Open for Business. What Habits Are We Keeping?
Healthcare organizations have changed a lot about the way they do business during the COVID-19 pandemic, and some changes seem to be sticking. Chris Ingersoll of R1RCM talks about the business practices that might stay part of the routine.
Dr. Tim Hendrix of Florida’s AdventHealth Centra Care: How to safely welcome anxious patients back into your hospital or physician practice
Hospitals and physician's offices have opened back up for non-emergent care. Dr. Tim Hendrix of Florida's AdventHealth Centra Care discusses how his organization is making patients feel safe and welcome. Also in this episode, HFMA's Community Melanie Binder talks about how attendees of the upcoming Digital Annual Conference can make the most of their conference experience by using HFMA's Community.
Why sharing infection rates and other information among healthcare organizations is crucial in preparing for the future of COVID-19
Terry Hush of Roji Health Intelligence discusses what healthcare organizations should do to prepare for future waves of the coronavirus.
Don’t skip the patient conversation when payer coverage for coronavirus is unclear
Whether holding charges or billing, healthcare organizations should be communicating with patients about their financial responsibility.
How healthcare organizations can prepare employees to securely work from home and avoid cyberattacks during the coronavirus crisis
While working from home in the name of social distancing, your employees are more vulnerable than ever to cyberattacks.
4 actions to provide a better billing experience for patients with coronavirus
Healthcare leaders who feel overwhelmed by the ever-changing coronavirus situation should not forget to ensure patients have a good financial experience in the organization.
COVID-19 provides an opportunity for healthcare leaders to revisit coding processes
The spread of COVID-19 in the United States presents a reminder to healthcare leaders to prepare their coders for quick process changes.
HFMA’s Consumerism Maturity Model provides an opportunity for healthcare organizations to assess their consumer readiness
Provider organizations can assess and improve their consumerism readiness using HFMA’s Consumerism Maturity Model.
St. Luke’s Health System decides to allow carefully monitored, specific-payer access to its EHR after buy-in from all internal stakeholders
Idaho-based St. Luke’s Health System is allowing payers to access patient records directly through their EHR.